Classification: UNCLASSIFIED Caveats: NONE Taking this a little off topic, does anyone know how , using Remote Assistance to get the session to accept input from the expert's(helper) card reader (e.g. read a CAC card) similar to how the expert (helper) can control the mouse? It can be done with remote desktop but I would like to be able to do it with remote assistance. The remote user does not have admin rights on their machine. Thanks
From: James Hill [mailto:james.h...@superamart.com.au] Sent: Thursday, February 18, 2010 10:13 PM To: NT System Admin Issues Subject: RE: Synchronous RDP Session Monitoring. Remote Assistance or Remote Control (via SCCM) are the only two options I'm aware of (without using a non Microsoft product). From: Harry Singh [mailto:hbo...@gmail.com] Sent: Friday, 19 February 2010 11:51 AM To: NT System Admin Issues Subject: Synchronous RDP Session Monitoring. Forgive my ignorance, but I've been a Dameware user for over 6 years and I have a very simple query for RDP users out there. Dameware, as does VNC, allows you to connect to a desktop synchronously so you can see the user's actual Desktop as it appears for them -- is that an option while using RDP ? if yes, how would i get that done ? In an attempt to cut costs, Dameware is slowly approaching the proverbial chopping block. Harry. Classification: UNCLASSIFIED Caveats: NONE ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
