If he hadn't been gracious enough to accept an I told you so from an
employee who had been working for over 24 hours because of something he
caused, I wouldn't want to be working there.

In hindsight, you did the right thing, because it allowed you to see who you
were working for.

On Wed, Feb 24, 2010 at 3:23 PM, Charlie Kaiser
<[email protected]>wrote:

> This was about 6 years ago. I took over as senior admin at a client that
> does boat/rv loans. Our firm did their outsourced IT. They had a recent
> implementation of Cisco Voip including Unity 2.4.something (voicemail).
>
> We were in the process of doing major app/infrastructure upgrades. I had
> been pushing to get them off the standalone unity implementation. For those
> who don't remember unity 2.4, it had, all on one box, windows 2000 AD,
> Exchange 5.5, and Unity. That update was on the planning board...
>
> One day we had a power outage in the office around 10 AM. I frantically
> shut
> down all the servers as quickly as I could, since our UPSs were, shall we
> say, less than optimal for the infrastructure. I got everything shut down
> and was wiping the sweat off my brow when the CEO walked in and said "I
> need
> the voicemail server on so I can check my voicemail once more; I'm
> expecting
> a call". I said no. Too risky. Bad things could happen. You have to trust
> me
> on this. He said "I really need this. I understand; turn it back on NOW."
> OK; you're the boss. I got it back up and running and just as he was
> connecting back to his vm, the UPS battery died.
>
> Sigh.
>
> A couple of hours later the power came back on and I went through my
> restart
> checklist. When we got to the VM server, it came up "can't find NTLDR" or
> something similar. Nice... The OS was hosed. None of my tricks worked, so
> we
> got MS on the line. After several hours with them, we finally got the OS
> back somehow; don't recall all the details. Then we tried to start AD and
> the DB was hosed. So several more hours with MS. Finally, about 6 pm, we
> got
> AD back. Then the exchange DB was toast. Of course, we'd just installed a
> new backup server a few days previously and didn't have good backups yet.
> So
> we had to fix the DB. That took more hours. Finally, about 11:30, we had
> the
> MS stuff working.
>
> We then tried to launch Unity. No such luck. Called Cisco. "Oh; good thing
> you called when you did; this product is EOL at midnight tonight". They
> said
> no prob though; they'd work with us as long as we needed since we opened
> the
> case before midnight.
> Spent the next 10 hours on the phone with Cisco getting Unity back up.
>
> Finally had it all working again. By now it had been over 24 hours and I
> was
> a bit fried. My boss was in the conference room with the CEO when I walked
> in. The CEO looked sheepishly at me; he knew what had happened and why. I
> pointed my finger at him and said, probably a bit more forcefully than I
> should have "The next time I tell you something's a bad idea, you'd better
> pay attention. And when I tell you no, I really mean no". My boss hid a
> shocked smile behind his laptop screen and the CEO just blushed and nodded.
>
> I left the building totally wiped out, ready to rebuild my resume once I
> realized what I'd done.  But instead of getting fired I got a nice bonus
> for
> putting everything back together.
>
> Probably used up ALL of my CEO luck with that one episode... :-)
>
> ***********************
> Charlie Kaiser
> [email protected]
> Kingman, AZ
> ***********************
>
> > -----Original Message-----
>  > From: John Aldrich [mailto:[email protected]]
> > Sent: Wednesday, February 24, 2010 12:46 PM
> > To: NT System Admin Issues
> > Subject: RE: Stupid user tricks!
> >
> > Now THAT would be an interesting story! :-)
> >
> >
> >
> >
> > -----Original Message-----
> > From: Charlie Kaiser [mailto:[email protected]]
> > Sent: Wednesday, February 24, 2010 2:42 PM
> > To: NT System Admin Issues
> > Subject: RE: Stupid user tricks!
> >
> > You mean 1100? Yeah, but I'm still shaking my head about the
> > whole coke on top of the JBOD thing in the first place... ;-)
> >
> > How the trays all had liquid coke in them and the unit is
> > still functional is beyond my comprehension. I'm just glad
> > it's my boss there and not me. I tend to open my can of WA
> > when that sort of thing happens. He's more diplomatic...
> >
> > Maybe sometime I'll tell the story of the time I chewed the
> > CEO a new one and kept my job... <G>
> >
> > ***********************
> > Charlie Kaiser
> > [email protected]
> > Kingman, AZ
> > ***********************
> >
> > > -----Original Message-----
> > > From: Kurt Buff [mailto:[email protected]]
> > > Sent: Wednesday, February 24, 2010 12:34 PM
> > > To: NT System Admin Issues
> > > Subject: Re: Stupid user tricks!
> > >
> > > You can't count to 12?
> > >
> > > On Wed, Feb 24, 2010 at 10:52, Charlie Kaiser
> > > <[email protected]> wrote:
> > > > Speaking of SUT... Just got a call from my boss at one of
> > > our clients.
> > > > We've been tracking down the cause of broken disk caddies
> > on a JBOD
> > > > (all of the caddy handles were broken). Turns out someone
> > > spilled coke
> > > > on the unit and couldn't figure out how to release the
> > > handles. Broke all 12...
> > > >
> > > > That's just wrong in more ways than I can count...
> > > >
> > > > ***********************
> > > > Charlie Kaiser
> > > > [email protected]
> > > > Kingman, AZ
> > > > ***********************
> > > >
> > > >
> > > > ~ Finally, powerful endpoint security that ISN'T a resource
> > > hog! ~ ~
> > > > <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
> > > >
> > >
> > > ~ Finally, powerful endpoint security that ISN'T a resource
> > hog! ~ ~
> > > <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
> > >
> >
> >
> > ~ Finally, powerful endpoint security that ISN'T a resource
> > hog! ~ ~
> > <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
> >
> >
> >
> > ~ Finally, powerful endpoint security that ISN'T a resource
> > hog! ~ ~
> > <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
> >
>
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>
>

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

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