Don't get me wrong. Vipre is still the best around, I believe, but it is not workable in my case. There are just too many things that appear to be working just fine until you delve into things and find them not reporting back.
The automatic disabling of real time protection every time there is a software update is an issue that is totally unacceptable to me (someone has already mentioned the frequent updates), but Version 4 is supposed to allow you to schedule these. Currently it just happens and they turn off your protection until you reboot. In version 4, it will be able to be scheduled, but the server reboot is automatic, so is again not acceptable, as it will require yet another reboot of 400 servers during a very tight maintenance window. I would prefer to update Vipre, then run the MS updates, and do one reboot, but I am told that is not going to be an option. From: Raper, Jonathan - Eagle [mailto:[email protected]] Sent: Wednesday, February 24, 2010 11:38 PM To: NT System Admin Issues Subject: RE: VIPRE versus Trend All - Thank you very much for your responses. I apologize for the length, but I've tried to answer and address everyone who has responded to me in one email to save on hitting everybody's inbox so many times. I think I got everyone, but if I didn't that was not my intent. Kurt - thanks for pointing out that I should have included the environment specs... DOH! Also, we seem to have had similar experiences with McAfee. So for the environment, here goes: Geographic dispersion: 12 facilities geographically dispersed throughout the city, with one location in the next town over (16 miles away). Most sites are within 5 miles or so to my Data Center). User count ranges from 16 or so at one facility to well over 50 at another, and everything in between. Workstations: Roughly 500 workstations, almost all Windows XP Pro with a few 2000 Pro still in prod (but not for much longer). About 100 or so of those 500 are Thin Clients running Windows CE connecting back to W2k3 TS farm - we're looking at moving to Xen Desktop, but not quite there yet. 150 of the 500 are Lenovo X200T Tablet PCs used for Point of Care documentation during patient visits, connected over Cisco 802.11n with Cisco ACS for authentication - we're teetering between v4.2 and 5.1 right now - both are actually in production, but not by choice (long story). Server environment: 70ish (mostly W2k3, with a few 2000 and a number of 2008) servers, almost all of which are running on ESX 3.5. AD is w2k3, one DC is physical, and one is virtual. Network (LAN) environment: All new Cisco switchgear: Catalyst 3560 or 3750 closet switches, PIXes all soon to be replaced with ASAs (budgeted and planned for this quarter). As previously mentioned wireless is pure Cisco 802.11n utilizing 1142 Wireless LAN Controllers and Cisco ACS 4.2 AND 5.1 in production. Network (WAN) environment: WAN consists of fiber, RF line of sight, RF non-line of sight, and Free Space Optics. WAN speeds are no less than 5 Mb Full Duplex over fiber, with some WAN speeds of GigE over a combination of fiber and Free Space Optics. Erik - thanks for the info. Considering our WAN speeds, it may not impact us, but it is definitely something to take into consideration. David - Thanks for the detailed information - sounds like you know McAfee REALLY well. Aside from your long experience and significant comfort level with Trend, what is it about Trend that you particularly like over VIPRE or McAfee? We know McAfee can do a lot, but I think that's part of the problem. We're so complex in other areas, that we simply don't have the time required to learn all the ins and outs of McAfee. At one point in time I had an admin that knew it really well, but when he left, the knowledge of the product went with him. We simply can't afford for that to happen again. McAfee is like a big fat hairy tool chest where you can't seem to find what you're looking for even though you know its in there somewhere. All we need is the simplicity and elegance of Swiss Army knife or a Leatherman. Another significant part of the problem is that we don't have any malware protection, and that's what has bitten us in the rear more over the past year than anything. We're up for renewal, and don't have time for McAfee's games of, oh, well, you should have product x, y, and z, especially with an interface that has such a huge learning curve. Steve - Your experience is troubling - thanks for your candor. I've asked my contact at VIPRE if he would like to comment on your case. I'll be very interested to see if he responds. Whatever the case, I do hope that you find a suitable resolution. Richard - thanks for the link. I was aware of the new version, but had not seen (nor looked for, yet) the Beta. Jonathan L. Raper, A+, MCSA, MCSE Technology Coordinator Eagle Physicians & Associates, PA [email protected] www.eaglemds.com -----Original Message----- From: Kurt Buff [mailto:[email protected]] Sent: Wednesday, February 24, 2010 6:16 PM To: NT System Admin Issues Subject: Re: VIPRE versus Trend What is your environment like? We use VIPRE at $WORK, and I like VIPRE for three really big reasons: 1) We found McAfee ePolicy console almost unusable 2) We have two overseas offices that we support through the central console, with subsidiary servers in each office to cut down on latency and badnwidth usage. 3) We found that McAfee didn't work all that well for catching malware in our environment, and VIPRE excels, with nearly zero false positives, all of which have been minor and immediately remediable. So, no, I can't give you recent Trend experience, but point 2 above might or might not be relevant to you, and worth considering Kurt On Wed, Feb 24, 2010 at 13:26, Raper, Jonathan - Eagle <[email protected]> wrote: > All, > > > > We're looking to move away from McAfee. Right now we're considering Trend > Micro OfficeScan Enterprise and the VIPRE Enterprise products. > > > > Anyone here (aside from Sunbelt employees) have any experience with both of > the current or relatively current iterations of the products? > > > > Can you provide any reasons to choose one over the other, aside from price? > > > > Thanks in advance, > > Jonathan L. Raper, A+, MCSA, MCSE > Technology Coordinator > Eagle Physicians & Associates, PA > [email protected] > www.eaglemds.com > > > > ________________________________ > Any medical information contained in this electronic message is CONFIDENTIAL > and privileged. It is unlawful for unauthorized persons to view, copy, > disclose, or disseminate CONFIDENTIAL information. This electronic message > may contain information that is confidential and/or legally privileged. It > is intended only for the use of the individual(s) and/or entity named as > recipients in the message. If you are not an intended recipient of this > message, please notify the sender immediately and delete this material from > your computer. Do not deliver, distribute or copy this message, and do not > disclose its contents or take any action in reliance on the information that > it contains. > > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ ________________________________ Any medical information contained in this electronic message is CONFIDENTIAL and privileged. It is unlawful for unauthorized persons to view, copy, disclose, or disseminate CONFIDENTIAL information. This electronic message may contain information that is confidential and/or legally privileged. It is intended only for the use of the individual(s) and/or entity named as recipients in the message. If you are not an intended recipient of this message, please notify the sender immediately and delete this material from your computer. Do not deliver, distribute or copy this message, and do not disclose its contents or take any action in reliance on the information that it contains. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
