Yup, gave up after over 45 minutes on hold.  That's what I meant by being 
sick of "Solomon and Sheba"!
--
RMc

Steve Ens <[email protected]> wrote on 03/09/2010 11:14:28 AM:

> Yes I'm in the middle of upgrading, but the new version doesn't take
> my previous key, says it is a consumer key for some reason.  
> I've been disappointed in the support however as I've been on hold 
> waiting for over 45 minutes two separate times, both times no 
> answers.  Also tried the chat and have been cutoff from their 
> support person.  

> On Tue, Mar 9, 2010 at 10:58 AM, <[email protected]> wrote:
> 
> Well, I upgraded my VIPRE server to version 4 Enterprise.  They're 
> right - it is indeed the end of AV as I knew it!  Now, how to I 
> protect my network w/o AV?  I can't believe this was in beta testing
> since November! 
> 
> I'm also rather tired of "Solomon and Sheba"...  I guess that, 
> considering the wait time, I'm not the only one with VIPRE 4 
> Enterprise problems...
> -- 
> Richard D. McClary 
> Systems Administrator, Information Technology Group 
> ASPCA® 
> 1717 S. Philo Rd, Ste 36 
> Urbana, IL  61802 
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> C: 217-417-1182 
> F: 217-337-9761 
> www.aspca.org 
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