It's not entirely a bogus motive that they have, however. It's all about keeping the hardware compatibility list as short as possible so that everything can be tested and verified and certified. Different devices have different tolerances and for certain industries, these kinds of nuances are vital. Not every situation warrants it, of course, but many do, and it cuts down on support calls/costs.
-ASB: http://XeeSM.com/AndrewBaker On Fri, Mar 19, 2010 at 12:56 PM, Benjamin Zachary - Lists < [email protected]> wrote: > Ive been a solid dell guy for years but this is about as aggravating as it > comes. > > > > We have a new server that cannot get the 2.5 15k rpm drives for several > weeks due to manufacturing problems. We went and got drives from hp and the > drive caddys so everything is great right? > > > > NOT, if you have a new Dell 700 raid controller you can only use Dell > certified drives, the drives are ‘blocked’ on the controller > > > > From the manual "troubleshooting"section: > > Issue: > > One or more physical disks is displayed as Blocked and can not be > configured. > > > > Corrective Action > > PERC H700 and PERC H800 cards support only Dell-certified SAS and SATA hard > drives and solid-state drives (SSD). If you are using a Dell-certified drive > but are still experiencing this problem, perform the following actions: > > > > 1. Check the backplane for damage. > > 2. Check the SAS cables. > > 3. Reseat the physical disk. > > 4. Contact Dell Technical Support if the problem persists > > > > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
