On Wed, Mar 24, 2010 at 4:10 PM, Sam Cayze <[email protected]> wrote: > iirc, the Docsis or whatever it's called doesn't have any SLA.
DOCSIS is just the standard for cable modems. (Data Over Cable mumble mumble Specification.) DOCSIS 2 is limited to something like 12 or 15 Mbit/sec, while DOCSIS 3 can be faster. When we signed-up, Comcast has "Comcast Workplace" at three asymmetric speeds (like 6, 8 and 12 Mbit/sec up, I think), and "Comcast Symmetric" at one symmetric speed (much slower, around 1 Mb/s). But they've changed the names at least twice since then. The SLAs for all were a joke, like you said. *Real* SLAs specify things like CIR (Committed Information Rate, i.e., minimum always reserved for you), MIR (Maximum Information Rate), RTT to next hop, packet loss, MTTR (Mean Time To Repair), and so on. And serious penalties if the provider fails to deliver. -- Ben ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
