I just recently installed Version 12 of the "Online Plug-in" on Windows 7,
had no problems at all. What version are they installing?

- Sean

On Fri, Apr 2, 2010 at 10:47 AM, Tom Miller <[email protected]> wrote:

> I cannot verify but I'll say no.  This occurred so far on several Win 7 PC
> that users had just purchased.  I'll check user access control on these
> things too.
>
> >>> "Webster" <[email protected]> 4/2/2010 2:36 PM >>>
>
>  Is Firefox installed?
>
>
>
> *From:* Tom Miller [mailto:[email protected]]
> *Sent:* Friday, April 02, 2010 1:35 PM
> *To:* NT System Admin Issues
> *Subject:* Re: Windows 7: administrator but not?
>
>
>
> I did run as administrator, still did not work.
>
>
>
> This is version 11.2.0.31560 and won't install.
>
> >>> Jonathan Link <[email protected]> 4/2/2010 2:28 PM >>>
> Also, might have to right click on the installer file and choose
> Troubleshoot compatibility, let it configure the compatibility level and
> then run it again with Run As Administrator.
>
> On Fri, Apr 2, 2010 at 2:24 PM, Jim Holmgren <[email protected]>
> wrote:
>
> Try right-click “run as administrator”. I believe Win7 (even if your
> account is an “admin” on the server) may require this step.
>
> Jim
>
> Jim Holmgren
>
> Manager of Server Engineering
>
> XL Health
>
> 443.524.8573 (o)
>
> 443-506.2400 (c)
>
> *From:* Tom Miller [mailto:[email protected]]
> *Sent:* Friday, April 02, 2010 2:19 PM
> *To:* NT System Admin Issues
>
>
> *Subject:* Windows 7: administrator but not?
>
> Folks:
>
> We are not a Win 7 shop yet, but we do support our home users in a limited
> capacity that are running Windows 7. We are seeing that some of these users
> cannot run the Citrix agent installer, and the error tells the user they
> have insufficient privileges. The accounts are administrators.
>
> Thoughts?
>
> Thanks,
>
> Tom
>
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