Greetings!

This began a few weeks ago...  Our phone system (software only - 
Interactive Intelligence) runs on a system with includes 5 HP Proliant DL 
360GS servers.  All are Windows 2003 R2 "Server", SP-2.

The disturbing thing is, the "this" situation is that when one logs into 
one of these servers, the display goes blank for several seconds.  When 
the display comes back, it is "locked" (one must hit "Ctrl-Alt-Del" and 
enter the password to start working).

The first time I saw this, the main phone controller ended up failing over 
to its backup server.  (Calls continued, but calls on hold or in the queue 
were terminated.)

This happens both when logging in remotely AND/OR logging in at the server 
console.  Whenever I see the blank display, I worry that it may result in 
another fail-over.

Any ideas as to why all these HP servers began doing this fairly recently? 
 Oh yeah - nothing in the Sys or App events...

Thanks!
--
Richard D. McClary
Systems Administrator, Information Technology Group 
ASPCA®
1717 S. Philo Rd, Ste 36
Urbana, IL  61802
 
[email protected]
 
P: 217-337-9761
C: 217-417-1182
F: 217-337-9761
www.aspca.org
 
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