Nope, but I think I found the issue - or at least have not received any more 
messages.

Before I started using Wireshark to sniff what the problem could be, I started 
poking around the Sonicwall.  Since it turned out that no other server was 
affected, I had no intention of changing the LAN ip per their instructions.  
Going through the NAT policies, I found one that was a failed one-to-one NAT 
setup that was still enabled.  I removed that policy totally and left the one 
that was originally set up to do loopback for the application.  Since removing 
that one-to-one policy, I have not had any more issues.  So I guess that was 
causing the problem.

Thanks for the help guys!

Jay Dale
I.T. Manager, 3GiG
Mobile: 713.299.2541
Email: [email protected] 

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-----Original Message-----
From: Ames Matthew B [mailto:[email protected]] 
Sent: Thursday, April 15, 2010 6:38 AM
To: NT System Admin Issues
Subject: RE: Initial access to server denied, then accepted

No one running a VM with a DHCP server operating inside it? 

-----Original Message-----
From: Jay Dale [mailto:[email protected]] 
Sent: 13 April 2010 14:48
To: NT System Admin Issues
Subject: RE: Initial access to server denied, then accepted

I have gone through each office and have determined there are no devices or 
equipment doing DHCP.  I am also in agreement that switching the IP on the LAN 
side will not solve the issue, although I will be trying it this afternoon.

I do have a theory on what could be causing it, however.  We have an 
application that we develop that is hosted on that .60 server.  At one point 
within the software, you can pull up maps and geographical locations from an 
ArcGIS server, which is a different IP.  The application actually goes out to 
our FQDN and back into the network on a different port and hits that server to 
pull up the map information.  It could be a case where the second server is 
thinking the IP of the application is the firewall instead.  Again, this is 
just a theory, but I've checked everywhere else and have not found anything 
that could be causing the situation.

Jay Dale
I.T. Manager, 3GiG
Mobile: 713.299.2541
Email: [email protected] 

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-----Original Message-----
From: John Aldrich [mailto:[email protected]]
Sent: Tuesday, April 13, 2010 7:41 AM
To: NT System Admin Issues
Subject: RE: Initial access to server denied, then accepted

I tend to agree. I think you'll find that someone has *something* plugged in 
that is doing DHCP. Whether they realize it or not, they've caused this 
problem. I'd suggest going around and unplugging any piece of SOHO equipment 
that you did not personally install and configure, one by one, and then see if 
after unplugging each one (and with the "offending server" unplugged,) you can 
still ping the IP address of the server.



-----Original Message-----
From: Ben Scott [mailto:[email protected]]
Sent: Monday, April 12, 2010 4:15 PM
To: NT System Admin Issues
Subject: Re: Initial access to server denied, then accepted

On Mon, Apr 12, 2010 at 4:02 PM, Jay Dale <[email protected]> wrote:
> Wifi is 10.0.1.0/24, Sonicwall is 10.0.1.1.  DHCP range on local is
between
> .100 and .200, same for wifi.  The IP for the server is .60 that keeps 
> rejecting ...

  Okay, given what you've said so far, I don't think changing the IP address of 
the SonicWall on the wired network is likely to help anyway.  If the SonicWall 
is mistakenly doing proxy ARP, or otherwise configured to claim an additional 
incorrect address, it would keep doing so.  I don't know why they suggest that.

  (Unless the SonicWall support folks are just engaged in some "shotgun 
debugging": "The making of relatively undirected changes to software in the 
hope that a bug will be perturbed out of existence.
This almost never works, and usually introduces more bugs."  (Jargon
File))

  If you can, I'd suggest taking the server that keeps rejecting, and 
unplugging it from the LAN.  Then use a different computer (still plugged into 
the LAN) to try ping'ing 192.168.0.60 and see if anything answers.  If it does, 
you can start tracing there.  :-)

> ... in the Sonicwall ARP cache it is listed with the correct MAC address.

  ARP caches are generally overwritten as soon as a new answer comes in.  Since 
the problem is intermittent, it could be that when the failure mode occurs, the 
ARP cache in the Sonicwall would show something different, but by the time you 
can check it, that bogus answer has been replaced.

> And we only have 5 guys in this office, and I've walked around and 
> asked - they're all developers and are fairly knowledgeable about what 
> I ask them (for the most part - they are developers you know...:))

  Hmmm.  Well, they might not realize that combination 
print-server/coffee-maker they got at Staples is also a DHCP server.
Or, they could just be flat-out lying.  But I guess we'll take their word for 
it for now.  :)

-- Ben

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