When I was deploying Vipre there were a few workstations that it did not reboot automatically on. I never determined a specific reason, some were XP SP2 workstations and that was my primary suspect, but I never really looked very had for an answer, just did a manual reboot, and went on my way. Probably 5 or less workstations out of 350 or so deployed to, I didn't think it was worth the time to find out why.
On Fri, May 7, 2010 at 2:35 PM, John Aldrich <[email protected]>wrote: > I am pretty sure I have the firewall disabled on our desktop machines. I > just tried it with my laptop and Vipre **seems** to have successfully > rebooted it. Very odd…. > > > > [image: John-Aldrich][image: Tile-Tools] > > > > *From:* Jeff Cain [mailto:[email protected]] > *Sent:* Friday, May 07, 2010 3:00 PM > > *To:* NT System Admin Issues > *Subject:* RE: Virpe does NOT reboot client machines > > > > Something (like a firewall) may be blocking the remote call… I believe > it(Windows) uses port 135/139 for the calls. You can try to telnet <remote > IP> 135 (and then 139) and see if it opens a connection? > > > > Thanks, > Jeff Cain > > Technical Support Analyst > Sunbelt Software > Email: [email protected] > Voice: 1-877-673-1153 > Fax: 1-727-562-5199 > Web: <http://www.sunbeltsoftware.com> > Physical Address: > 33 N Garden Ave > Suite 1200 > Clearwater, FL 33755 > United States > > -------------------------------------------------------- > If you do not want further email from us, please forward > this message to [email protected] with > the word 'unsubscribe' in the subject of your email. > -------------------------------------------------------- > > *Helpful Sunbelt Software Links:* > > > > Knowledge Base <http://support.sunbeltsoftware.com/> > > Open a New Support Ticket<http://www.sunbeltsoftware.com/Support/Contact/> > > Sunbelt Software Product Support > Communities<http://www.sunbeltsoftware.com/communities/> > > > > > > *From:* John Aldrich [mailto:[email protected]] > *Sent:* Friday, May 07, 2010 2:57 PM > *To:* NT System Admin Issues > *Subject:* RE: Virpe does NOT reboot client machines > > > > Yes and yes. > > > > [image: John-Aldrich][image: Tile-Tools] > > > > *From:* Jeff Cain [mailto:[email protected]] > *Sent:* Friday, May 07, 2010 2:55 PM > *To:* NT System Admin Issues > *Subject:* RE: Virpe does NOT reboot client machines > > > > John, > > > > The remote shutdown command just issues an SCM call to do the > reboot. I assume that you’re logged in and using the console as a domain > admin, and that domain admin has admin rights on the remote machine? > > > > Thanks, > Jeff Cain > > Technical Support Analyst > Sunbelt Software > Email: [email protected] > Voice: 1-877-673-1153 > Fax: 1-727-562-5199 > Web: <http://www.sunbeltsoftware.com> > Physical Address: > 33 N Garden Ave > Suite 1200 > Clearwater, FL 33755 > United States > > -------------------------------------------------------- > If you do not want further email from us, please forward > this message to [email protected] with > the word 'unsubscribe' in the subject of your email. > -------------------------------------------------------- > > *Helpful Sunbelt Software Links:* > > > > Knowledge Base <http://support.sunbeltsoftware.com/> > > Open a New Support Ticket<http://www.sunbeltsoftware.com/Support/Contact/> > > Sunbelt Software Product Support > Communities<http://www.sunbeltsoftware.com/communities/> > > > > > > *From:* John Leto [mailto:[email protected]] > *Sent:* Friday, May 07, 2010 2:47 PM > *To:* NT System Admin Issues > *Subject:* RE: Virpe does NOT reboot client machines > > > > And good luck getting through on the support line. I’ve tried two different > times, the hold times are out of control again. > > > > *From:* Jonathan Link [mailto:[email protected]] > *Sent:* Friday, May 07, 2010 1:45 PM > *To:* NT System Admin Issues > *Subject:* Re: Virpe does NOT reboot client machines > > > > I would suggest waiting until you can get on that forum. :-) > > On Fri, May 7, 2010 at 2:43 PM, John Aldrich <[email protected]> > wrote: > > Well, if I **could** get on the forum, I’d ask. J > > > > [image: John-Aldrich][image: Tile-Tools] > > > > *From:* Michael B. Smith [mailto:[email protected]] > *Sent:* Friday, May 07, 2010 2:36 PM > > > *To:* NT System Admin Issues > *Subject:* RE: Virpe does NOT reboot client machines > > > > HeckifIknow. Call or email support, or ask the question on THAT forum. :-P > > > > Regards, > > > > Michael B. Smith > > Consultant and Exchange MVP > > http://TheEssentialExchange.com <http://theessentialexchange.com/> > > > > *From:* John Aldrich [mailto:[email protected]] > *Sent:* Friday, May 07, 2010 2:34 PM > *To:* NT System Admin Issues > *Subject:* RE: Virpe does NOT reboot client machines > > > > Well, that may very well work, but why does Vipre offer the option to > remotely restart a computer if it’s not really doing to do it? I’ll give > that a shot next time, fwiw, but I’d like to know the answer to my question. > J > > > > [image: John-Aldrich][image: Tile-Tools] > > > > *From:* Michael B. Smith [mailto:[email protected]] > *Sent:* Friday, May 07, 2010 2:19 PM > *To:* NT System Admin Issues > *Subject:* RE: Virpe does NOT reboot client machines > > > > Shutdown –r –f –t 0 –m \\computername > > > > Seems to work pretty well, IME. > > > > Regards, > > > > Michael B. Smith > > Consultant and Exchange MVP > > http://TheEssentialExchange.com <http://theessentialexchange.com/> > > > > *From:* John Aldrich [mailto:[email protected]] > *Sent:* Friday, May 07, 2010 2:10 PM > *To:* NT System Admin Issues > *Subject:* Virpe does NOT reboot client machines > > > > Why does Vipre offer to let you reboot client machines if it’s not really > doing to do it? I’ve told several machines to automatically reboot and they > have not done so. I have ended up either going to the machine in question > and manually rebooting it or logging into the machine from remote and > telling it to reboot that way. > > > > [image: John-Aldrich][image: Tile-Tools] > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > ... > > > > > > > > > > > > > > > > > > -- Sherry Abercrombie "Any sufficiently advanced technology is indistinguishable from magic." Arthur C. Clarke ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
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