Good idea (KVM) but even that would floor them technically! It would
probably be easier to step them through an XP CD boot in recovery mode :-)
--
Peter van Houten
On the 14 May, 2010 02:08, Ben Scott wrote the following:
On Thu, May 13, 2010 at 7:43 PM, Jon Harris<[email protected]> wrote:
It sounds like it is time to get a ticket and pack a bag ...
Might be easier/cheaper to put the computer in a box and air freight
it to where the clue is.
Or... hmm. How about an IP KVM? Tell the remote site to "go buy
one of these", and walk them through plugging in keyboard, video, and
mouse cables. If they have a tech depot nearby, this could be same
day.
Example product:
http://www.lantronix.com/it-management/kvm-over-ip/securelinx-spider.html
-- Ben
~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
