k I am calling thanks On Mon, Jul 12, 2010 at 10:52 AM, Jeff Cain <[email protected]>wrote:
> Justin, > > > > I’d recommend getting in touch with someone at support. It > sounds like a communication issue, but we can’t be sure without a look at > the logs. Please give us a call at the number in my signature so we can get > you up and running. J > > > > Thanks, > Jeff Cain > > Technical Support Analyst > Sunbelt Software > Email: [email protected] > Voice: 1-877-757-4094 > Fax: 1-727-562-5199 > Web: <http://www.sunbeltsoftware.com> > Physical Address: > 33 N Garden Ave > Suite 1200 > Clearwater, FL 33755 > United States > > -------------------------------------------------------- > If you do not want further email from us, please forward > this message to [email protected] with > the word 'unsubscribe' in the subject of your email. > -------------------------------------------------------- > > *Helpful Sunbelt Software Links:* > > > > Knowledge Base <http://support.sunbeltsoftware.com/> > > Open a New Support Ticket<http://www.sunbeltsoftware.com/Support/Contact/> > > Sunbelt Software Product Support > Communities<http://www.sunbeltsoftware.com/communities/> > > > > *From:* justino garcia [mailto:[email protected]] > *Sent:* Monday, July 12, 2010 10:20 AM > *To:* NT System Admin Issues > *Subject:* Re: Vipre: issues running a deployed agent via msi > > > > Also the agent does not show up in the console. > > On Sun, Jul 11, 2010 at 6:13 PM, justino garcia <[email protected]> > wrote: > > Vipre: issues running a deployed agent via msi. > > It is vipre premium, and the agent won't run I tried rebooting the service > but it won't restart. > > > > Any ideas > > The console policy server is offsite, and I setup all the port forwarding > rules, so it should communicate to it via the internet. > > > > The computer, is a windows 2003 terminal server r2. > > > > Thanks > > > > This is the error message when I try to launch vipre perium. > > --------------------------- > > VIPRE Enterprise Agent > > --------------------------- > > The VIPRE service is not running. If this continues please contact > Technical Support. > > --------------------------- > > OK > > --------------------------- > > > > > -- > Justin > IT-TECH > > > > > > > > > -- > Justin > IT-TECH > > > > > > ... > > > > > > -- Justin IT-TECH ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
