All

Reached the end of my rope.   Have a Dell Latitude D531 laptop I rebuilt on
7/10 with Win 7 Pro x64.   Have a known-working U301 modem (works on another
machine) issued by Sprint.  Am using Sprint SmartView 2.40.   Device is
detected fine, but when you press Connect button, it thinks about it for
less than a second and goes back to 'Connect'.

This DID work fine from the time I originally built it, for about a week
when it just stopped.  Obviously, something happened, but am unsure of what.

System Restores are out, as installs/uninstalls of different versions of
SmartView have used up all the allotted disk space. (Used Ace Utilities
registry cleaner, Sprint's Clean.exe , etc. between each)

I have uninstalled all Windows Updates since initial install,
rebooting/testing after each one.  No joy.

Google has not yielded anything.  Can't find anything relevant on Sprint
forums.   Not saying stuff isn't there, but maybe I'm just not thinking of
the right keywords.

One of the guys at the office in charge of system images (it's a company
issued air card, personal laptop, but need aircard working on both for biz
continuity) has told me that he's had minimal luck save for a total reimage.
I'd really rather avoid this without knowing the cause, so I can avoid that
trigger going forward.

If anyone has any suggestions or experiences to share on this, I'd really
appreciate it.

Have a great Friday,

Gary Whitten


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
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