Are you sure the problem isn't with the router? (probably unlikely, but you 
never know)

Cheers
Ken

From: Mark Robinson [mailto:[email protected]]
Sent: Thursday, 19 August 2010 5:30 PM
To: NT System Admin Issues
Subject: Port 80 blocked?

Hi all,

I wonder if anyone can help please?  I have an issue on a clients XP SP3 
machine in that they are able to successfully connect to the internet via an 
ADSL router, and ping hosts on the internet via hostname and IP address. 
However they are unable to browse web pages using any browser.

I have tried all the tricks that I know to resolve this, but the issue still 
persists.

The steps I have tried are:

Ensured no proxy server settings are checked
Ensured that DHCP and DNS are working correctly
Ensured that ping responses are successful via both hostname and IP address
Flushed the DNS cache
Released and renewed IP via DHCP
Tried multiple browsers (Firefox, IE, Google Chrome)
Dumped the IE cache
Installed all the latest patches
Uninstalled expired anti-virus products (i understand that Norton has been a 
cause of this in the past, but n this case the AV is Avast Home Edition)
Switched off any personal firewalls
Unsuccessfully rolled back to a System restore point three months old
Trouble-shot the NIC to ensure successful operation
Reset the winsock catalog
Removed the winsock and winsock2 registry entries
Reinstalled the TCP stack
Swearing at it

I am poised with the XP install disk and ready to wipe the OS and rebuild the 
machine, but I thought I'd see if anyone on this list had resolved this issue 
before?

Many thanks!

Mark



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