Go try it again and give us the exact error message. We need that to help you.

From: justino garcia [mailto:[email protected]]
Sent: Tuesday, August 24, 2010 9:02 AM
To: NT System Admin Issues
Subject: Re: Any one have issues with office 2010 BETA and uninstalling it / 
installing office 2010 retail on top of it.

It would not do a proper uninstall form add and remove programs.
the message was like service or something not up
and 2010 retail requires that 2010 beta be uninstalled to install it.
On Tue, Aug 24, 2010 at 8:57 AM, Andrew S. Baker 
<[email protected]<mailto:[email protected]>> wrote:
Please define "did not uninstall".

Did it mock you?  Glare at you silently?  Attempt to uninstall, but abort with 
errors?  Pretend to uninstall, but secretly hide in an obscure folder?  Claim 
squatter's rights so the new version could not move in?


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On Tue, Aug 24, 2010 at 8:33 AM, justino garcia 
<[email protected]<mailto:[email protected]>> wrote:
A user had install 2010 beta of office on his vista business laptop.
Afterwards, he bought a copy of 2010 retail professional.
I tried to uninstall office 2010 beta, (pre release), and it did not uninstall.
Any one got an idea, how to remove it and then install office 2010 retail?


thanks
--
Justin
IT-TECH












--
Justin
IT-TECH





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