Wow, great story.  Unfortunately I don't hear of that technique used
that often in the real world.

 

From: Steven Peck [mailto:[email protected]] 
Sent: Friday, August 27, 2010 5:23 PM
To: NT System Admin Issues
Subject: Re: Massive computer outage halts some Va. agencies

 

So many times the screw ups are small.  Noticeable only to a few.
However, there are those times, when you become 'that guy'.  Those days
and the weeks that follow just sort of suck.

At a previous place, way back in the NT3.51 days.  A DC had a hardware
failure that was resolved but left the DC in a weird state.  So the BDC
was promoted and that blue screened and failed as well.  The backup
tapes were turned to and well... it really was a bad week for those two
guys.  

So people were told no logging out, work on paper, pull out the disaster
scenario plans and keep the business running.  Three days and a bunch of
desktop guys running around fixing broken trusts on desktop systems
later (site had 8,000 desktops and a few thousand servers, only about
1,000 desktops had to be physically touched) the disaster was over.

A common statement was "I'll bet those guys got fired".  The IT director
stopped by our group once and stated, "I already paid for the mistake,
why would I get rid of those who have learned the lesson?".  Of course,
they were staked to the wall for a few weeks in various meetings until
some other issue allowed them to take off the burlap sacks.

This was not a small company.  It was a large International place whose
products every person on this lists uses.

Sometimes, things just happen.  All it takes is for the wrong 3 or 4
things to happen at the same time to make it worse.

Steven

On Fri, Aug 27, 2010 at 2:38 PM, Sean Martin <[email protected]>
wrote:

I'm not overly concerned. We've been running a couple of CX700s for
about 5 years with no issues other than a few bad drives. I'm sure the
vendor of their hardware had a similar track record though. I'd still
like to know why bad memory would prompt them to failover. 

 

- Sean

On Fri, Aug 27, 2010 at 12:04 PM, Mayo, Bill <[email protected]>
wrote:

I wouldn't worry.  We have been using EMC CX-whatevers for over 7 years
now.  We have had hard drives die (naturally) and even once had a memory
stick go bad.  But never once has a hardware failure lead to any
downtime.  The redundancy within CLARiiONs is extensive.

 

Bill Mayo

 

________________________________

From: Sean Martin [mailto:[email protected]] 
Sent: Friday, August 27, 2010 3:51 PM 


To: NT System Admin Issues

Subject: Re: Massive computer outage halts some Va. agencies

Odd, I can hit the site just fine from Anchorage....

 

Possibly. Can't wait to find out. We just bought an EMC CX4-960 earlier
this year. I'm assuming they're using higher-end gear so it has me
thinking what kind of failures we could be victim of. 

 

- Sean

On Fri, Aug 27, 2010 at 11:44 AM, Ben Scott <[email protected]>
wrote:

On Fri, Aug 27, 2010 at 2:17 PM, Sean Martin <[email protected]>
wrote:
>
http://hamptonroads.com.nyud.net/2010/08/massive-computer-outage-halts-s
ome-va-agencies

Unable to lookup the IP address of host name: hamptonroads.com.nyud.net
<http://hamptonroads.com.nyud.net/> 
The DNS (Domain Name System) subsystem returned: Server Failure: The
name server was unable to process this query.


> I'm really curious to know what SAN hardware they're using....

 Maybe  they're using the same SAN system that ate Microsoft's
Sidekick database last year...

-- Ben


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