I seem to remember that a couple of years ago Google leaked information from their mail service to their search service and had confidential email leaked on to the web. Their SLA at the time as basically "oh sorry my bad". Last government position I was forced to do an inquiry about using Google Apps and GMail service to "avoid the cost of licensing" Microsoft products. State lawyers came down hard and fast killing that but fast. The "avoid cost of licensing" was thrown back at managements face a long with some comments about removal from position is this went any further. Basically the auditors said there is no cost to the agency in excess of what Google would have charged. (Not true for private companies but very true for NFP or government/universities.) Goggles track record for keeping confidential email off the web and not search able was extremely poor, and enforcing the SLA's was meaningless unless they were within the State. The normal time for the attorneys to respond to email and written inquires was 30 days they came back next day with their response and followed it up with phone calls from even higher ups making sure that the comments were taken to heart and were understood fully. My boss at the time came out of one of those meetings with red ears and told me to not ever mention Google in the presence of his boss (who had wanted the change).
Jon On Wed, Sep 8, 2010 at 11:25 AM, Ziots, Edward <[email protected]> wrote: > Even before that I would be working on a Security SLA for the contract > with the provider accordingly. And be prepared to audit that provider a lot > to ensure they are sticking to the SLA. > > > > Z > > > > Edward E. Ziots > > CISSP, Network +, Security + > > Network Engineer > > Lifespan Organization > > Email:[email protected] <email%[email protected]> > > Cell:401-639-3505 > > > > *From:* Paul Hutchings [mailto:[email protected]] > *Sent:* Wednesday, September 08, 2010 11:18 AM > > *To:* NT System Admin Issues > *Subject:* RE: Google email for corporate use > > > > The first thing I’d do before even looking at the technical stuff is read > their terms of service. > > > > *From:* John Aldrich [mailto:[email protected]] > *Sent:* 08 September 2010 16:09 > *To:* NT System Admin Issues > *Subject:* Google email for corporate use > > > > Anyone here using Google for their corporate email? I’ve got a Google rep > trying to sell me on using their service instead of bringing email in-house. > I don’t see the benefit, myself. Sure they have 99.999% uptime, but other > than that, what’s the benefit? She says they can integrate with Active > Directory, but I don’t necessarily want Google reaching out and touching my > domain controllers….scares the crap outta me. J I would NOT oppose using > Postini to filter/scan my email, but I don’t necessarily want them handling > my email for me. > > > > [image: John-Aldrich][image: Perception_2] > > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to [email protected] > with the body: unsubscribe ntsysadmin > > ------------------------------ > > *MIRA Ltd* > > > > Watling Street, Nuneaton, Warwickshire, CV10 0TU, England > > Registered in England and Wales No. 402570 > > VAT Registration GB 114 5409 96 > > > > The contents of this e-mail are confidential and are solely for the use of > the intended recipient. If you receive this e-mail in error, please delete > it and notify us either by e-mail, telephone or fax. You should not copy, > forward or otherwise disclose the content of the e-mail as this is > prohibited. > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to [email protected] > with the body: unsubscribe ntsysadmin > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to [email protected] > with the body: unsubscribe ntsysadmin > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin
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