Good idea..  Limits the traffic down so I can see it easier. Will let you know. 
 Thanks!

Greg Sweers
CEO
ACTS360.com<http://www.acts360.com/>
P.O. Box 1193
Brandon, FL  33509
813-657-0849 Office
813-758-6850 Cell
813-341-1270 Fax

From: James Hill [mailto:j.h...@coffeeclub.com.au]
Sent: Wednesday, March 16, 2011 2:04 AM
To: NT System Admin Issues
Subject: RE: Seriously Wierd Issue

I'd run it on a PC first.  Capture the traffic when you try to browse to a web 
page then have a look through the capture.  You'll be able to see when it 
resolves the dns address and basically what happens after that.  It's all time 
stamped so something obvious may appear.

Also compare two captures, one during the day when the problem occurs and one 
after 4 or 5 pm.



From: gswe...@acts360.com [mailto:gswe...@acts360.com]
Sent: Wednesday, 16 March 2011 1:38 PM
To: NT System Admin Issues
Subject: RE: Seriously Wierd Issue

Yeah I am going to connect one to the main switch and turn on the monitoring 
port tomorrow to see what we can see.  Not sure what I am even looking for 
though.

Greg Sweers
CEO
ACTS360.com<http://www.acts360.com/>
P.O. Box 1193
Brandon, FL  33509
813-657-0849 Office
813-758-6850 Cell
813-341-1270 Fax

From: James Hill [mailto:j.h...@coffeeclub.com.au]
Sent: Tuesday, March 15, 2011 11:04 PM
To: NT System Admin Issues
Subject: RE: Seriously Wierd Issue

Have you run wireshark on one of the pc's?   It might help.  Might not too but 
it's an avenue to try.

From: gswe...@acts360.com [mailto:gswe...@acts360.com]
Sent: Wednesday, 16 March 2011 12:40 PM
To: NT System Admin Issues
Subject: RE: Seriously Wierd Issue

Yeah we have plugged in directly to the router, no issue,

Plugged in behind firewall, no issue

Behind iprism, no issue..

Its possible load, but when the issue is happening there is virtually zero on 
the pipe, and once the speedtest page loads, I can get 50/5 no issue.  Its 
simply a delay in opening the page, IE cycles for 10 to 15 secs.

I am going to test Firefox tomorrow to see if its something in IE, or a GP 
that's doing something weird, but I don't see that only happening during the 
day, but being fine at night.

I am more thinking that there is some device on the network that is doing 
something...I just don't know how to identify weird traffic or responses that 
would cause the delays.

Like I said, its just weird..  I am out of ideas.  We are going over tomorrow 
during the day, and pulling each network segment off to see if we can isolate 
it to a specific network segment and progressively work it back until we find 
the culprit.

Greg Sweers
CEO
ACTS360.com<http://www.acts360.com/>
P.O. Box 1193
Brandon, FL  33509
813-657-0849 Office
813-758-6850 Cell
813-341-1270 Fax

From: Kim Longenbaugh [mailto:k...@colonialsavings.com]
Sent: Tuesday, March 15, 2011 5:27 PM
To: NT System Admin Issues
Subject: RE: Seriously Wierd Issue

I think you're on the right track looking at the firewall, since the problem 
doesn't happen going to internal sites, which don't go across it.
Maybe the firewall is doing some sort of packet inspection which is taking some 
time to complete but doesn't put much load on it.
It's odd that the behavior changes later in the day, though.

From: gswe...@acts360.com [mailto:gswe...@acts360.com]
Sent: Tuesday, March 15, 2011 4:09 PM
To: NT System Admin Issues
Subject: Seriously Wierd Issue

School of about 110 workstations.

They have a Watchguard firewall doing no proxy's, connection limiting etc.
We had an IPRISM in the picture, pulled it out for testing
Verified all duplex speed settings.
One main HP 2848 switch at the core, all other switches connected via Fiber are 
unmanaged.
Had Brighthouse rerun the cable and replace the cable modem.

I am able to connect to their test site and get 50meg down / 5 meg up 
consistently.

Here is where it gets strange.  During the day, it takes 10 secs for every 
website to pull up, DNS resolves immediately... and during this wait you can 
ping anything internally/externally without any issue.

Once the page pulls up you are fine, any speedtest site for example, will run 
and zing...it full speed.
Internally this is not an issue, any website, program , application runs fine.  
No speed issues.

After 4 or 5 pm...this goes away completely.  No issues resolving sites, pages 
display instantly or within a sec or so..

Looking at the firewall during this time, there is virtually no traffic on the 
pipe, low number of connections, under 100 usually passing through the 
firewall.  But again, once I get to a speedtest I can download  full speed..
Switch is sitting at 7 or 8 % CPU utilization.

Any idea where to look, what to look for, or what could cause such a HUGE drop 
in performance for web, ftp, etc..  It has to be something on the network or a 
workstation, but I cannot figure out for the life of me what.  I can spin up 
wireshark and dump the monitoring port to it, but I wouldn't know what to look 
for causing this.

Greg Sweers
CEO
ACTS360.com<http://www.acts360.com/>
P.O. Box 1193
Brandon, FL  33509
813-657-0849 Office
813-758-6850 Cell
813-341-1270 Fax


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