Yes, I tried that too…failed. However, what I totally didn’t do and didn’t even cross my mind.
2 BIG hints – wiped and reloaded server and it’s a SATA tape drive – yep, after running Quantum diagnostics on the drive when everything else failed, it showed the drive was in PIO mode and not DMA mode. When I changed it to DMA under the IDE controllers and rebooted – VOILA!! Thanks again for the help everyone! Jay Jay Dale Senior Systems Administrator c:832.373.7883 From: Gary Whitten [mailto:[email protected]] Sent: Sunday, March 20, 2011 7:28 AM To: NT System Admin Issues Subject: RE: Invalid Physical Volume Library Media Identifier Sorry, if you already tried this but didn’t see it mentioned. Did you try to inventory the tape first before cataloging it? I found this article: http://www.symantec.com/business/support/index?page=content&id=TECH26992 From: Jay Dale [mailto:[email protected]] Sent: Sunday, March 20, 2011 8:11 AM To: NT System Admin Issues Subject: RE: Invalid Physical Volume Library Media Identifier Sorry I didn’t get back sooner. No, that did not help – Inventory of the drive shows as successful (even though the light on the drive doesn’t even blink) but in the details it says Bad Media, and a Catalog job shows the same error. Jay Dale Senior Systems Administrator c:832.373.7883 From: Daniel Rodriguez [mailto:[email protected]] Sent: Saturday, March 19, 2011 6:19 PM To: NT System Admin Issues Subject: Re: Invalid Physical Volume Library Media Identifier Try this, Remove all drivers. Make sure that BE is not running. No background drivers or tasks. Unplug the unit from the computer. Restart the server. Plug the unit back in to the server. Don't run any Wizard that wants to load drivers. Just Cancel that. Run BE. See if BE "see's" the Quantum Tape Drive. If it does, attempt to catalog a tape. If BE doesn't "see" the tape drive, load the driver from Symantec. If it "see's" the Quantum Tape Drive, attempt to catalog a tape. If it can catalog a tape, then it should be good to go to read the tapes that you have backed up on. Then you should be good to go to restore, or whatever you need to do, to the server. Let me know. I'm at home and am on my computer for the next four hours. On Sat, Mar 19, 2011 at 7:04 PM, Jay Dale <[email protected]<mailto:[email protected]>> wrote: I did find drivers from Symantec for that unit and applied them. The driver for the tape drive now say they're Symantec drivers, but still get the same error Sent from my iPhone On Mar 19, 2011, at 4:54 PM, "Daniel Rodriguez" <[email protected]<mailto:[email protected]>> wrote: Whose drivers are you using for the Tape Backup? If you are using Quantum, then go to the Symantec site and get their driver for the Quantum unit. Had this issue some years ago. I had updated the driver set from Compaq and got the same error. When I called in support they said to load their driver for that unit. Try that. On Sat, Mar 19, 2011 at 5:34 PM, Jay Dale <[email protected]<mailto:[email protected]>> wrote: We have a client that originally had their server set up by a very inexperienced person (basically they're real cheap) and after months of convincing we planned on wiping and reloading it. We did an entire Full Backup of the server using Symantec Backup Exec 10d 10.1, verified it, then wiped and reloaded the server with Windows Server 2003 R2 with SP2. We reloaded Symantec BE, same version, but now it won't recognize the tapes. When we try to catalog the tape it fails with the "Invalid Physical Volume Library Media Identifier" message. The tape drive is a Quantum DLT-V4 with Symantec drivers installed. It was backing up just fine before the reload to these tapes. The drive is a SATA drive in a Dell PE 2900. It's also giving error messages in the Application Log that says the following: Adamm Mover Error: Read Failure! Error = ERROR_INVALID_FUNCTION Drive = "QUANTUM 1" {EE32BEEC-DAE3-4560-BD79-706689D065A3} Media = "" {00000006-0000-0000-0000-000000000000} Read Mode: SingleBlock(0), ScsiPass(0) Write Mode: SingleBlock(1), ScsiPass(1) Can someone help with this? This is time sensitive as their server is currently not working and they cannot work until the server is recovered. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected]<mailto:[email protected]> with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected]<mailto:[email protected]> with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected]<mailto:[email protected]> with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected]<mailto:[email protected]> with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected]<mailto:[email protected]> with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected]<mailto:[email protected]> with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin
