Yeah. It took a couple of conversations to make her understand that this BIOS suddenly having a password isn't something that just happens and would only happen if someone took deliberate steps to make it happen. I'll be surprised if anyone ever admits to tampering with it.
Jonathan Link wrote: > For some reason, when I read your story, I think of House M.D. > Clients lie. > > > > On Mon, Mar 28, 2011 at 12:24 PM, Bill Humphries > <[email protected] <mailto:[email protected]>> wrote: > > Craziness, I say. > > So Friday evening I get a call from a very, very small client that > is break/fix. It seems that the phone system was having issues > and she had someone from her church come out and check out the > system . But now the network is down and the PCs aren't > connecting to the internet. She doesn't really know why it is, > but the church friend has her trying to login to one of the three > workstation because he says the problem can be fixed from that PC. > I tell her that makes no sense and asks if she wants me to come > out. She says Monday morning is fine. > > I show up Monday and the SBS server doing DNS and DHCP and AD has > a BIOS password set on it and isn't booting into windows. I open > it up, change jumpers and erase the password. Everything up now. > > No one has any idea how a BIOS password was set. Her church > friend did tell her she should contact ATT and get a new DSL modem > because the new ones will increase speed by several times and the > yellowing of the plastic enclosures of the AVAYA cards means her > cards are going bad. She claims the closet with SBS is always > locked, but I don't think it has ever been locked when I was there. > > Happy Monday, all. > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to [email protected] > <mailto:[email protected]> > with the body: unsubscribe ntsysadmin > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to [email protected] > <mailto:[email protected]> > with the body: unsubscribe ntsysadmin > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin
