Sean,

What happens if you go to File > Mailbox Cleanup... > Archive and choose to 
archive based on AutoArchive settings?

You should see status updates as Outlook progresses through the folders in 
Outlook's status bar along the bottom. If the folder structure is sufficiently 
small this may complete before it shows anything to notice.

The biggest 'trick' to AutoArchive is that it doesn't care at all when the 
message was sent or received. AutoArchive works strictly off of the last 
Modified date.
Add that column to the folder view and see when these messages were last 
Modified to see if they meet your AutoArchive criteria.

Also, check to see if there are any GPOs configured for Outlook 2010 that may 
be controlling or superseding his AutoArchive settings.

Best of luck,
Joe Tinney

From: Sean Rector [mailto:[email protected]]
Sent: Tuesday, April 05, 2011 11:14 AM
To: NT System Admin Issues
Subject: Strange - Outlook 2010 AutoArchive isn't

Sorry for the cross-post, I wanted the maximum exposure.

I've got one user on Outlook 2010 (Exchange 2003) where the AutoArchive isn't 
running even though it's set to run every 3 days without notification.  Are 
there events I should look for in the App or System logs on his workstation?  
I'm really at a loss.  This is a laptop that was formatted and re-installed 
just two weeks ago.  Fully up to date on all patches.

Sean Rector, MCSE

Information Technology Manager
Virginia Opera Association

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