I'll toss out what we just recently discovered on an IBM 3500 SAN.

After much log generating and reviewing counters showing excessive disk latency 
in VMware, IBM Hardware Tech support reviewing logs and finally getting to LSI 
to have them look at the controller info, LSI discovered 1 of the disks had an 
issue with writing to the disk cache.  Nobody noticed it and the counters 
didn't seem big enough to make a difference.  After all, it was just one drive 
out of 12 in a Raid 5 array, what difference would that make?  Well, replaced 
the drive and it dropped the latency from above 300ms for the array down to 5 
to 10 ms.

Long story short, check your drive diagnostics for any issues before you lay 
the blame on your other hardware.

rr


From: Joseph L. Casale [mailto:[email protected]]
Sent: Wednesday, April 06, 2011 8:33 PM
To: NT System Admin Issues
Subject: RE: VMware disk latency

Yes, and that is why I asked. HP has several low end controllers for those 
boxes and they are mind boggling POS's.
Toss in a good battery backed (cache enabled) controller and see the difference.

Said while staring at a 350 G5 and G6 running esxi after having been through 
this...

jlc

From: Bill Songstad [mailto:[email protected]]
Sent: Wednesday, April 06, 2011 5:17 PM
To: NT System Admin Issues
Subject: Re: VMware disk latency

Joseph, I can't find the build info for that box, but it looks to be a built in 
SATA controller. (SmartArray E200i)

Does that sound like a viable option?

Thanks,
Bill

On Wed, Apr 6, 2011 at 2:28 PM, Joseph L. Casale 
<[email protected]<mailto:[email protected]>> wrote:
Which controller on the ML?

From: Bill Songstad [mailto:[email protected]<mailto:[email protected]>]
Sent: Wednesday, April 06, 2011 1:20 PM
To: NT System Admin Issues
Subject: OT: VMware disk latency

I have an ESXi4 setup on a HP ML350 G5 running a RAID5 array of sata drives for 
the primary datastore and a drobo iscsi array for the secondary datastore.  2 
VMs on each datastore.  4 VMs total.  All w2k8.

When I do a large file copy to any of the VMs from a share on a different 
physical machine there is huge latency, and not just on the machines hosted on 
the drobo.  Okay, not the fastest disk arrays in the world, but I wonder if my 
bottleneck is elsewhere though.  Durring the file copy, latency on the physical 
disks shoots up to 200-500 Milliseconds.  But on the Virtual disks, the latency 
is literally 10 times that, with the other machine on that datastore 
essentially mirroring the physical disk.  Subsequently, the machines 
effectively stop responding.

Durring a file copy to vm1 the latencies look like this:

Physical DAS latency 300 ms
vm1 vdisk on DAS latency 3,000 ms
vm2 vdisk on DAS latency 300 ms
Physical iSCSI latency 0 ms
vm3 vdisk latency 0 ms
vm4 vdisk latency 0 ms

Is this to be expected?  Why the ten-fold discrepancy between the actual disk 
and the virtual disk?

Any insights would be appreciated,

-Bill


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