+100     Your level of support is far more important than the feature set.

I've worked with Canon, Sharp, Kyocera, Konica/Minota - they all need
service too often.  I've recommended setting up a cot or the service
techs next to the worst offenders.

One of our branches just switched to Xerox machines after dealing with
Canons for several years.  After a rocky start (drivers, etc.) they
love them now.


Roger Wright
___

"Computers make excellent and efficient servants, but I have no wish
to serve under them.”  - Spock, "The Ultimate Computer", stardate
4729.4





On Tue, Apr 19, 2011 at 12:10 PM, Jonathan Link <[email protected]> wrote:
> All copiers suck.
> The service that goes along with them is the key...
> We have same day turnaround on all our copiers (3).  We also use them as our
> primary printers.
>
>
> On Tue, Apr 19, 2011 at 12:06 PM, John Aldrich
> <[email protected]> wrote:
>>
>> Do you guys like Sharp copiers? I'm talking with the local Sharp rep about
>> them buying out our Kyocera lease and brining in a bunch of Sharp
>> MFP/copiers and printers.
>>
>>
>>
>>
>>
>>
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