Go to settings, then cellular data, or carrier to see if you are connected...
On Fri, Apr 29, 2011 at 11:38 AM, John Aldrich <[email protected] > wrote: > Thanks. I looked under "general" and didn't see anything about data, but if > I get a chance, I'll check those settings. > > > > > -----Original Message----- > From: Louis, Joe [mailto:[email protected]] > Sent: Friday, April 29, 2011 12:05 PM > To: NT System Admin Issues > Subject: RE: AT&T iphone problems > > Sorry if you have already checked these, but I'd start here: > > Trusting he's not restricted to or trying to use a VPN on the phone... > > If it's not a 3G connection, you might not get data. IIRC, they come > defaulted with data roaming off. Might also want to make sure he hasn't > turned off 3G on the phone (General > network > enable 3g). Also there, > turn > off Cellular Data and Data Roaming if they aren't on. > > ---------------------------------- > Joe Louis > Systems Network Manager > Guardian Security Services > > > -----Original Message----- > From: John Aldrich [mailto:[email protected]] > Sent: Friday, April 29, 2011 11:34 AM > To: NT System Admin Issues > Subject: RE: AT&T iphone problems > > Umm... I think it said "E". But the signal strength was not very good. I > know Verizon has had problems the past few days, so it would not be out of > the realm of possibility, one would think, that AT&T might have a few > problems as well. > > > > From: William Robbins [mailto:[email protected]] > Sent: Friday, April 29, 2011 11:15 AM > To: NT System Admin Issues > Subject: Re: AT&T iphone problems > > Obvious question: Does he have a data plan? I know they are all supposed > to, but...it's AT&T. > > Does the phong show 3G in the upper left? (Or I think it's an E, on EDGE) > > - WJR > > On Fri, Apr 29, 2011 at 09:46, John Aldrich <[email protected]> > wrote: > One of my users has an iPhone on AT&T, and he says recently he stopped > getting data services on the phone unless he was connected to a wi-fi > access > point. I have Googled the problem, but maybe I'm just not phrasing it > right. > I find all sorts of info on how to tether your iPhone to wi-fi, but nothing > about not getting data services. > > Caveat: I have no idea how long this problem has existed, the user just > brought it to me today. I checked and wifi is ON, but nothing in the > settings about disabling non-wifi data. > > > > > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ > <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to [email protected] > with the body: unsubscribe ntsysadmin > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ > <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to [email protected] > with the body: unsubscribe ntsysadmin > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ > <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to [email protected] > with the body: unsubscribe ntsysadmin > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to [email protected] > with the body: unsubscribe ntsysadmin > > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to [email protected] > with the body: unsubscribe ntsysadmin > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin
