Ben, Thanks for the response.
I have verified that the TMP and TEMP variables point to %USERPROFILE%\AppData\Local\Temp, which is the default setting in Win 7, and it is writeable by the user. Also, the kb article I referenced for the original error, "Outlook (or Word) could not create the work file. Check the temp environment variable." points to changing the IE Temporary Internet Files location to: %USERPROFILE%\AppData\Local\Microsoft\Windows, and states that Temporary Internet Files Folder will be created, and I have verified that it in fact does so. This kb article is the one to which I am referring: http://support.microsoft.com/kb/2027053 I'm open to other suggestions. Jonathan On Tue, May 10, 2011 at 10:48 AM, Ben Scott <[email protected]> wrote: > On Mon, May 9, 2011 at 6:58 PM, Jonathan <[email protected]> wrote: > > When launching Word or Outlook (both 2010 - fresh install, > > albeit likely done via Easy Transfer), the user gets, "Word (or Outlook) > > could not create the work file. Check the temp environment." > > I expect it means the %TEMP% or %TMP% environment variables, not the > MSIE cache. > > If the temp dir doesn't exist, isn't writable, etc., all sorts of > weird problems occur. > > -- Ben > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to [email protected] > with the body: unsubscribe ntsysadmin > > -- Jonathan, A+, MCSA, MCSE ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin
