Anything different in the AV or host-based security config?

Are all the working systems older or newer than the machines that don't
work?



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On Tue, May 17, 2011 at 12:18 PM, Steven M. Caesare <[email protected]>wrote:

> We have several XP machines that cannot pass Smart Card credentials via an
> RDP connection to any servers (Win2K8R2).
>
>
>
> The XP boxes use ActivIdentity client software to enable providing
> SmartCard services for logon. The local SP login works correctly (I.e- when
> a SC is inserted, you are prompted for your PIN, and may login to your
> affiliated AD account). Therefore it appears that the client software is
> working correctly.
>
>
>
> However when RDP’ing to a TermServer, the option to “change user” to pick
> the SC affiliated logon does not work. This despite the local RDP client
> connection configured to pass the smart card device thru to the term server.
> These broken XP clients will not work with ANY server, hence the belief that
> he issue is client-side.
>
>
>
> Things tried/checked (as compared to a working XP install):
>
>
>
> - Same XP patch level
>
> -Same ActiveIdentity client software version
>
> -Same client software configuration settings
>
> -Machines in the same OU (hence same GPO’s)
>
> - Nothing obvious in Win event logs
>
> -Nothing obvious in ActiveIdentity logs
>
> -Upgraded ActiveIdentity client software to even newer version
>
> -Upgraded Terminal Services client to newer version
>
>
>
> Any ideas appreciated. I can’t figure out anywhere that the system is
> complaining, it just doesn’t’ work like the machine sitting right next to
> it, and we can’t figure out why…
>
>
>
> Thanks.
>
>
>
> -sc
>
>
>
>
>

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