Contact Dell Server Support.  They don't care how old the machine is; they 
simply want a Dell server back up and running.  A current service contract 
only becomes an issue if you need a new disk, or if you want to call 
first.  Their chat sessions are pretty responive.
--
richard




"Mark Robinson" <[email protected]> 
06/14/2011 03:48 AM
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Subject
Dell Powerdge Disk Failure






Hi all,
 
I?m looking for some advice with a Dell PowerEdge server at one of my 
clients.  I am a HP man predominantly so my knowledge of Dell disk 
configurations is minimal.
 
Issue:
The Dell server in question is reporting a fault on the LED display 

?The following virtual disks are missing: (0)
If you proceed (or load the configuration utility), these virtual disks 
will be removed from your configuration. If you wish to use them at a 
later time, they will have to be imported. If you believe these virtual 
disks should be present, please power off your system and check your 
cables to ensure all disks are present. Press any key to continue, or 'C' 
to load the configuration utility.?
The disks have been re-seated and cables have been checked yet the error 
still persists. 
 
The server has only four hard disks split into two virtual disks. 
Unfortunately I cannot simply hot-swap the hard disk with the fault as 
there is only a single system disk ? there is no mirroring.  However the 
second virtual disk and subsequent ?Data? partition uses a RAID5 
configuration split over the three remaining HDDs.  I am not so fussed 
about the system disk as I have spares and I can rebuild the system 
partition but this time with a mirrored configuration over two disks. What 
I am worried about is the data on the disks split over the RAID5 
partition.  It is imperative that I retrieve the data on this partition. I 
am looking for advice on how best to go about this please. If I remove the 
faulty disk, insert two blank spares, create a virtual disk, mirror them 
and then build the OS, will the second, existing virtual disk in the RAID5 
partition be available to the OS?  Should I try and retrieve the data from 
the disks in the RAID5 partition before attempting to so anything (if so, 
what would be the best method for this?)? 
 
I would greatly appreciate any help on this.
 
Many thanks,
 
Mark
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