Been over a week, support still sucks. I am now playing phone tag for something that I am sure is just a simple KB article. We use PGP Whole Disk Encryption (or whatever Sh*tmantec they want to label it now). I have downloaded their latest PGP desktop client and I simply need to add it to the PGP Universal Server.
Should be a simple document, but Symantec insists I can't get the answer unless I talk to the specific tech person assigned to my case. I called them at 11am local, said I'd get a call right back, they left me a VM at 3:05pm local. I leave at 3PM... Dave From: David Lum [mailto:[email protected]] Sent: Wednesday, June 08, 2011 12:25 PM To: NT System Admin Issues Subject: Thank you Symantec for ruining PGP support Used to be straightforward getting to technical support, now it bites a$$. Thank you, Symantec. David Lum Systems Engineer // NWEATM Office 503.548.5229 // Mobile 503.267.9764 ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin
