Ah.

I don't use TSM any more, but if I did, I would re-subscribe to that
list immediately.

Kurt

On Tue, Jun 28, 2011 at 11:27, Steven Peck <[email protected]> wrote:
> nope.
>
> Years ago we had an Active/Active/Passive Exchange 2003 cluster (don't ask)
> and needed to configure it for backup.  The TSM documents were non-obvious
> at the time and written for 2 node clusters.  So we opened a ticket and got
> instructions back on how to configure a SQL server backup and a link to some
> random external forum with some dicussion 'for further reading'.
>
> Being confused we replied, Not SQL, Exchange.  This cycled twice.  The third
> time, we got a tersely worded email that said, "I have no idea why you would
> want to install Exchange and SQL on the the cluster as it's a bad idea but
> here's how you would back it up if you are determined to do something the
> wrong way."
>
> Parsing the instructions we got it figured out so we replied, "Thanks, got
> the Exchange backups working.  Not sure why you wanted us to install SQL on
> the cluster to do this, how do we remove SQL now?"
>
> The resulting phone call cleared up the inital mis-understandings on the
> support guys part and we thought it was funny.  Well, except the part about
> taking 4 weeks to get the answer which I found annoying.
>
> Admittedly, this was years ago, but this flavors my perception of TSM
> support significantly along with the weekly emails from our storage team
> attempting to remiedate virtual tape library issues.
>
> Steven Peck
> http://www.blkmtn.org
>
>
> On Tue, Jun 28, 2011 at 10:51 AM, Kurt Buff <[email protected]> wrote:
>>
>> Are those archives of the ADSM list out of Marist? There are some very
>> smart people on that list. If you use TSM, I'd say that's an almost
>> mandatory subscription.
>>
>> Kurt
>>
>> On Tue, Jun 28, 2011 at 10:43, Steven Peck <[email protected]> wrote:
>> > Well, that depends.  On TSM we often get links to third party discussion
>> > board sites with the suggestion to 'try that'.
>> >
>> > Steven Peck
>> > http://www.blkmtn.org
>> >
>> >
>> > On Tue, Jun 28, 2011 at 10:08 AM, Ben Scott <[email protected]>
>> > wrote:
>> >>
>> >> On Tue, Jun 28, 2011 at 12:47 PM, Webster <[email protected]>
>> >> wrote:
>> >> > WOW, had no idea CICS was still a valid product.
>> >>
>> >>  One of the things that differentiates the mainframe market from
>> >> others is that IBM will support something for more-or-less forever, so
>> >> long as you can pay the price.
>> >>
>> >> -- Ben
>> >>
>> >> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
>> >> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>> >>
>> >> ---
>> >> To manage subscriptions click here:
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>> >> or send an email to [email protected]
>> >> with the body: unsubscribe ntsysadmin
>> >
>> > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
>> > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>> >
>> > ---
>> > To manage subscriptions click here:
>> > http://lyris.sunbelt-software.com/read/my_forums/
>> > or send an email to [email protected]
>> > with the body: unsubscribe ntsysadmin
>>
>> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
>> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>>
>> ---
>> To manage subscriptions click here:
>> http://lyris.sunbelt-software.com/read/my_forums/
>> or send an email to [email protected]
>> with the body: unsubscribe ntsysadmin
>>
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>
> ---
> To manage subscriptions click here:
> http://lyris.sunbelt-software.com/read/my_forums/
> or send an email to [email protected]
> with the body: unsubscribe ntsysadmin

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

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