No legal this time or damaged disks. Just a guy that just got served a big
dose of bad luck.

Spent time with SuperMicro support and we're pretty sure the board is dead.
His suggestion was try to find another motherboard on eBay or such. But no
guarantee that everything else is still functioning. SuperMicro uses the
Intel RAID software on their motherboards.

Hooked up drives to another server one at a time. The 80GB drive came up as
the Windows system drive. Just the operating system. Good guess on my part.
Tried 2 of the 3 250GB drives and after the little pop-up window about
installing device driver software Windows displays a window 'I don't
recognize this drive. You need to initialize the drive before it can be
used.' OK, so windows can't identify the drive without initializing it.
Probably not a straight Windows drive. I skip the third drive.

Unplug the drives from my server and reboot. Enter the BIOS and enable the
Intel RAID on the motherboard. Hook the 4 drives back up and power on the
server. At the RAID prompt enter the keys to get to the internal RAID
software. RAID software sees all 4 drives individually but not as a virtual
disk of any kind. Hmmm..

Placed calls to a couple of local places advertising data recovery services.
No one answers, please leave a message. Leave message but no call back.
Called guy and gave him the still so far bad news that it looks like he will
be spending a lot of money.

Thanks Ben for the help.

Art

-----Original Message-----
From: Ben Scott [mailto:[email protected]] 
Sent: Tuesday, June 28, 2011 3:23 PM
To: NT System Admin Issues
Subject: Re: recovering dead server hard drives

On Tue, Jun 28, 2011 at 6:00 PM, Art DeKneef <[email protected]> wrote:
> I can put the drives into another
> system but if I remember correctly software RAID writes to the hard 
> drive and the Windows software doesn't recognize them.

  Windows tends to want to write some kind of "signature" to disks, but
that's only if they don't have one already.  In a legal/forensic situation,
you don't want to risk that or anything else; that doesn't apply here.  In a
data recovery situation it can in theory be bad, but the chances of anything
bad actually happening are relatively low.

  That said, since the guy has no backup at all, you may want to make a
block-level disk image of each hard drive before you try anything with
Windows.  That way, if something weird happens, you've got a way back.

  If the disks are physically damaged, even powering them on can make things
worse, although that is again relatively rare.

  If you're really worried, mail the disks off to a data recovery house (I
like CBL -- free quotes!  http://www.cbldatarecovery.com/) and pay several
thousand dollars.  This is prolly overkill, but it also has the least
likelihood of data loss.  The owner gambled and lost; that tends to be
expensive.

  If it's the usual sort of SOHO -- i.e., no money -- attach the disks as
secondary drives in a working Windows box and see what happens.  If it
really is Windows software RAID, they should come up as new drives.
 If it's actually a motherboard-based RAID controller, well.... you have to
find a compatible RAID implementation.  If it's an Intel chipset, that might
not be too bad.  If it's some random Taiwanese product of which they only
ever made 50 of them and this guy has one of them, well... see above about
thousands of dollars.

-- Ben

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