If possible do you have a slate or empty frame you can send into support? On Monday, March 2, 2015, adam jones <adam....@mac.com> wrote:
> Hi there > > I am at a studio and am having some issues with the arriRAW footage. > > mac osx 10.9 > NS 9.0v4 > arriRAW native 2880 > > Ok so the issue I am having is once I have imported my *.edl or *.xml I > get the edit in, all files are pathed with an *.xml and of course once > match media is used with an *.edl all is good in terms of the edit. > > But being all the footage is pathed some clips come in and are view able > and others have an error in the viewer "Scaling mode Native 3414px not > available for input image size 2880 x 2160" > > We have checked if any thing is coming though from the *.edl or *.xml but > no.. > > Have tried repathing and replacing the clips but no.. > > Have tried to edit the meta data in NS but not sure if I can > > Have checked the arriRAW meta data *.xml file and can not find any > reference to the 3414px size.. > > the footage was shot on two of the same arri cameras but have non working > files from both cameras. > > Can any one help pppplllleeeeaaasssee > > oh and the files open fine in nuke !!!! > > cheers > -adam > > > -- ----- Deke Kincaid M&E OEM Development Manager The Foundry Mobile: (310) 883 4313 Tel: (310) 399 4555 - Fax: (310) 450 4516
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