On May 13, 2019, at 12:51 AM, David C. Rankin wrote:
> 
> Consider adding the information about the permission errors and Udev rule to
> tuser-manual.html. That is the first place I thought to look, but either it
> missed the information of it wasn't there.
> 
We do have this in the FAQ, though I realize we don't have many links from the 
main user manual:

https://networkupstools.org/docs/FAQ.html#_my_usb_ups_is_supported_but_doesn_8217_t_work

I made a note to update this: https://github.com/networkupstools/nut/issues/696

Was the AUR package missing a udev entry for that UPS? If so, is it in the 
upstream NUT repository? The UDEV files are generated from the C source of the 
drivers, so in your case, that would be this table:

https://github.com/networkupstools/nut/blob/master/drivers/cps-hid.c#L56

Another possibility is that the AUR package puts the udev file in the wrong 
place relative to other system-provided udev files, as was the case in Debian:

https://github.com/networkupstools/nut/issues/140

If the AUR package doesn't run the udevadm command that you mentioned as part 
of its postinstall script (or equivalent script), I would recommend that you 
file a bug with the packagers.
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