Hello everyone, I recently bought a Riello IPG 600 UPS ( http://www.riello-ups.com/products/1-ups/39-iplug) to prevent hardware damage to my server in case of power outages (already lost two hard drives because of this) and I managed to successfully configure it with NUT version 2.7.4 available for Ubuntu 17.04:
nut/zesty-updates,zesty-updates,now 2.7.4-5ubuntu2.1 all [installed] nut-cgi/zesty-updates,now 2.7.4-5ubuntu2.1 amd64 [installed] nut-client/zesty-updates,now 2.7.4-5ubuntu2.1 amd64 [installed] nut-server/zesty-updates,now 2.7.4-5ubuntu2.1 amd64 [installed] However, the command upsc returns incorrect values for battery.charge and ups.temperature: battery.capacity: 5 battery.charge: 255 battery.runtime: 3932100 battery.voltage: 13.5 battery.voltage.nominal: 12 device.mfr: RPS S.p.a. device.model: USV5 device.serial: device.type: ups driver.name: riello_usb driver.parameter.pollinterval: 2 driver.parameter.port: auto driver.parameter.synchronous: no driver.version: 2.7.4 driver.version.internal: 0.03 input.bypass.frequency: 409.50 input.bypass.voltage: 4095 input.frequency: 50.10 input.voltage: 235 output.frequency: 50.10 output.frequency.nominal: 50.0 output.L1.current: 0 output.L1.power: 0 output.L1.realpower: 0 output.L2.current: 0 output.L2.power: 0 output.L2.realpower: 0 output.L3.current: 0 output.L3.power: 0 output.L3.realpower: 0 output.power.percent: 0 output.voltage: 233 output.voltage.nominal: 230 ups.firmware: SWM036-01-02 ups.load: 0 ups.mfr: RPS S.p.a. ups.model: USV5 ups.power.nominal: 600 ups.productid: 5500 ups.realpower.nominal: 360 ups.serial: ups.status: OL ups.temperature: 255 ups.vendorid: 04b4 The CGI interface is showing 255% battery level and 255 ºC temperature values, as well. I ran a test and disconnected the UPS from the mains while monitoring these values to see if they changed, and while ups.status changed to "OB", I could not see any differences in ups.temperature and battery.charge values over the course of 10 minutes (I have a modem-router connected to the UPS as well as the server, so I would expect to at least see the battery.charge value change a bit, as both of them kept running). This is what upsc returns after 10 minutes on battery: battery.capacity: 5 battery.charge: 255 battery.runtime: 3932100 battery.voltage: 12.3 battery.voltage.nominal: 12 device.mfr: RPS S.p.a. device.model: USV5 device.serial: device.type: ups driver.name: riello_usb driver.parameter.pollinterval: 2 driver.parameter.port: auto driver.parameter.synchronous: no driver.version: 2.7.4 driver.version.internal: 0.03 input.bypass.frequency: 409.50 input.bypass.voltage: 4095 input.frequency: 0.00 input.voltage: 6 output.frequency: 50.00 output.frequency.nominal: 50.0 output.L1.current: 0 output.L1.power: 0 output.L1.realpower: 0 output.L2.current: 0 output.L2.power: 0 output.L2.realpower: 0 output.L3.current: 0 output.L3.power: 0 output.L3.realpower: 0 output.power.percent: 0 output.voltage: 230 output.voltage.nominal: 230 ups.firmware: SWM036-01-02 ups.load: 0 ups.mfr: RPS S.p.a. ups.model: USV5 ups.power.nominal: 600 ups.productid: 5500 ups.realpower.nominal: 360 ups.serial: ups.status: OB ups.temperature: 255 ups.vendorid: 04b4 It looks as if the driver riello_usb might not be reading the values correctly? This seems to be supported by report #1 on this link, showing a different UPS from the same manufacturer using the same riello_usb driver: http://networkupstools.org/ddl/Riello/iDialog_800_IDG_800.html I got this UPS model in particular because it was readily available in my country and showed with support level green (vendor provided protocol and hardware) in networkupstools.org stable hardware compatibility list, so it seemed like a good choice. However, not being able to monitor the battery charge value is a real show-stopper (I can live with inaccurate temperature readings, though). According to github, last modification on riello_usb.c was commited 3 years ago, so I'm not sure if it's being maintained. Is there something that can be done about this, or am I better off getting a different UPS altogether? Thanks and regards, Andrés Valdaliso.
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