On 12/27/18 8:09 AM, Charles Lepple wrote:
If you leave off the "-d 051d:" part, do you see anything in the listing that looks like it could be the UPS? (The 051d vendor ID is for the vast majority of APC UPS models, but we have seen a few other IDs here and there - mostly from acquisitions.)

For instance, this is what one of my development boxes shows for a Smart-UPS C1000:

[...]

Another thing to try is to unplug the USB cable, run something like "dmesg -w" ("-w" to follow the output; otherwise just run "dmesg | tail" afterwards) and see if you see any messages about new USB devices after you re-insert the USB cable. If the Linux kernel can't see the device, neither can NUT.

It's not detected at all.  I should have said that at first.

Maybe it's not a standard ethernet-to-UPS cable?

That's Ben's point - either it is actual Ethernet (usually found on an add-on UPS SNMP monitoring card, where the jack typically has two status LEDs, one on either side of the notch for the modular plug tab) that needs to go to another Ethernet jack on a NIC or a switch, or it is a proprietary APC cable that vaguely resembles an Ethernet cable on one end. (I was incorrect when I said 8P8C before - MGE uses 8P8C modular jacks for similar USB/serial proprietary cables.)

It might be this 10-pin modular connector: http://pinoutguide.com/UPS/apc_usb_cable_pinout.shtml

On 12/27/18 8:17 AM, Charles Lepple wrote:

Maybe it's not a standard ethernet-to-UPS cable?

That's Ben's point - either it is actual Ethernet (usually found on an add-on UPS SNMP monitoring card, where the jack typically has two status LEDs, one on either side of the notch for the modular plug tab) that needs to go to another Ethernet jack on a NIC or a switch, or it is a proprietary APC cable that vaguely resembles an Ethernet cable on one end. (I was incorrect when I said 8P8C before - MGE uses 8P8C modular jacks for similar USB/serial proprietary cables.)

It might be this 10-pin modular connector: http://pinoutguide.com/UPS/apc_usb_cable_pinout.shtml

Correction to my correction: apparently APC uses both 8-pin and 10-pin modular jacks.

The SmartUPS C1000 has a 10-pin jack labeled serial (and the industry-standard USB Type B jack for USB, hooray), but for your models, a few images online seem to show an 8-pin jack labeled "data port" for the BackUPS Pro 1000 and BackUPS NS 1080.

But these eight-pin ones aren't actually ethernet?  If not, I hope APC sells extras...

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