Thank you David. I think the end goal of making this UPS compatible with NUT helps both Tripp-Lite and NUT users in that greater compatibility insures more users purchase Tripp-Lite products. I do understand Tripp-Lite wanting to do their due diligence to protect IP, however, it seems like unless NUT devs can get a hold of some sort of documentation, it's more difficult to make this and similar models compatible.
Is the reason that 2012 and other protocol documentation is released and not 3024 because 3024 is a current protocol and others are not? I'm not familiar enough with the code base to know all of what's needed, but perhaps Tripp-lite can avoid the situation altogether by publishing API interface documentation without publishing inner-workings of the protocol. -----Original Message----- From: David Zomaya <[email protected]> Sent: Friday, July 24, 2020 12:19 AM To: [email protected]; [email protected] Subject: Re: [EXTERNAL] AVRX750/500 issues >>> I also have a Tripp Lite OMNIVSX1000D with SN 2904AVLOM87E400114. That >>> model is not on NUT compatibility list and I have an open ticket >>> (#00681437) to get the relevant protocol information so that I can then >>> submit it to NUT >>> and see about getting support added to it, but the >>> ticket has been open since May 28 and no protocol information from Tripp >>> Lite. Any chance you could kick the tires to see what the delay is? >>>>2904AVLOM87E400114 is protocol 3024 which would overlap with that development list request I have in. >>>>I can look into that case, feel free to nudge me if I don't follow up in a day or two. As an FYI, the few issues I link out to in the post below include the general workaround we've seen for 3024 and the usbhid-ups driver. Update on the above: I chatted with support about case 00681437, I expect you'll hear back later today or tomorrow if you have not already. I think one of the issues we ran into before is the protocol documents are not open source per se and have a disclaimer about not disclosing without written consent. I think Charles and I corresponded about something to that effect. ________________________________ This message is for the addressee's use only. It may contain confidential information. If you receive this message in error, please delete it and notify the sender. Tripp Lite disclaims all warranties and liabilities, and assumes no responsibility for viruses which may infect an email sent to you from Tripp Lite and which damage your electronic systems or information. It is your responsibility to maintain virus detection systems to prevent damage to your electronic systems and information. _______________________________________________ Nut-upsuser mailing list [email protected] https://alioth-lists.debian.net/cgi-bin/mailman/listinfo/nut-upsuser
