Yes, I found a spare USB A to B cable and swapped it out. Same results.
Serial number is 3021EY0SM886901200
On 11/24/2020 9:37 AM, David Zomaya wrote:
Yes I have one that *completely* dropped off. Nothing in lsusb. The unit
worked intermittantly when first installed. Then the USB interface just
disappeared even after power cycling the unit. I've been lazy about
calling tech support.
This means no USB activity at all -- and not a bad USB cable or port -- correct?
If so, obviously probably not fixable on the software-side BUT I'd be curious
to know the serial number and if you have in fact narrowed it down to a
completely dead USB port on the UPS.
Thank you,
David Zomaya
Tripp Lite
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