First of all, please check if NUT 2.8.0 (2.7.4 is 6 years old) or a build of current git head fares better.
If it does not, see if adding a USB_DEVICE entry similar to those existing but with your ProductID would "just help" - assuming this device follows the same protocol as others. As for "when can we expect..." part - anytime after someone with access to hardware (like you) does this experiment, confirms that it works, and posts a pull request to fix the shared codebase. This is how open-source mostly works ;) Cheers, Jim Klimov On Fri, Jun 17, 2022, 03:41 Nayak Sachin via Nut-upsuser < [email protected]> wrote: > Hi, > > > > We are trying to utilize the NUT for our UPS APC Smart-UPS SRT 6000 SKU: > SRT6KXLI. > > > > We get the following with upsdrvctl start > > > > Network UPS Tools - UPS driver controller 2.7.4 > > Network UPS Tools - Generic HID driver 0.41 (2.7.4) > > USB communication driver 0.33 > > This APC device (051d:c814) is not (or perhaps not yet) supported > > by usbhid-ups. Please make sure you have an up-to-date version of NUT. If > > this does not fix the problem, try running the driver with the > > '-x productid=c814' option. Please report your results to the NUT user's > > mailing list <[email protected]>. > > > > No matching HID UPS found > > Driver failed to start (exit status=1) > > Network UPS Tools - Generic HID driver 0.41 (2.7.4) > > USB communication driver 0.33 > > This APC device (051d:c814) is not (or perhaps not yet) supported > > by usbhid-ups. Please make sure you have an up-to-date version of NUT. If > > this does not fix the problem, try running the driver with the > > '-x productid=c814' option. Please report your results to the NUT user's > > mailing list <[email protected]>. > > > > > > Please confirm when can we expect support for our UPS. Thanks. > > > > Best regards, > > Sachin > #/******本邮件及其附件含有小米公司的保密信息，仅限于发送给上面地址中列出的个人或群组。禁止任何其他人以任何形式使用（包括但不限于全部或部分地泄露、复制、或散发）本邮件中的信息。如果您错收了本邮件，请您立即电话或邮件通知发件人并删除本邮件！ > This e-mail and its attachments contain confidential information from > XIAOMI, which is intended only for the person or entity whose address is > listed above. Any use of the information contained herein in any way > (including, but not limited to, total or partial disclosure, reproduction, > or dissemination) by persons other than the intended recipient(s) is > prohibited. If you receive this e-mail in error, please notify the sender > by phone or email immediately and delete it!******/# > _______________________________________________ > Nut-upsuser mailing list > [email protected] > https://alioth-lists.debian.net/cgi-bin/mailman/listinfo/nut-upsuser >
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