Cheers, What NUT version is involved? Per `nut-driver@ups1` I suppose it is some v2.8.x, and reports like https://github.com/networkupstools/nut/pull/638 and https://github.com/networkupstools/nut/issues/674 suggest the needed support was merged before v2.8.0, so that should suffice.
It may well be that the manufacturer moved on and stamped the same label onto a completely unrelated device (or firmware), these things sadly tend to happen as products evolve. One of those discussions starts with a "Device not supported" initially, but then it gets found "after opening and then closing the OEM software" (UPSmart), and apparently by the end of the ticket they got it working right away. The new hunnox subdriver introduced in PR 638 changed the initialization to work with that, per https://github.com/networkupstools/nut/pull/638#issuecomment-443558510 - notably there's a sleep involved before the device returns valid info; maybe your device or its firmware needs a longer one or something? Compared to settings in those tickets and HCL, your setup misses a `langid_fix=0x0409` line, not sure if that makes the difference. This seems to be a hardcoded default in hunnox_protocol() initializer at https://github.com/networkupstools/nut/pull/638/changes#diff-cb890ac7b82cb7a4f861284bcf39cc4f168312b61cb9455eb2755e345c0aa627R692-R696 Can you start the driver with higher verbosity to collect what/how it probes of the device, and how that fails (with what errors), e.g. nutdrv_qx -a ups1 -d 1 -DDDDDD If there would be a long wall of text, maybe follow up with that as a new GitHub issue? Hope this helps, Jim Klimov On Wed, Dec 17, 2025 at 8:23 AM Stephen Davies via Nut-upsuser < [email protected]> wrote: > According to the support list, the Digitech 650VA UPS is supported but > when I try to connect to my unit, I get: > nut-driver@ups1[357464]: Device not supported! > > My ips.conf has: > [ups1] > driver = nutdrv_qx > port = auto > vendorid=0001 > productid=0000 > protocol=hunnox > novendor > noscanlangid > > > > _______________________________________________ > Nut-upsuser mailing list > [email protected] > https://alioth-lists.debian.net/cgi-bin/mailman/listinfo/nut-upsuser >
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