Hi Daniel, 2008/11/18 Daniel O'Connor <[EMAIL PROTECTED]>: > On Tuesday 18 November 2008 19:57:23 Arnaud Quette wrote >> a small update... sorry for the delay! > > No problem :)
thanks for your kindness >> > Yes I got the sorry tale from our wholesaler when it happened. No real >> > effect except some names change slightly :) >> >> I can tell you that it hasn't been easy to switch between 2 giant >> groups, and adapt/change everything within a year... >> but that's another point, which is not the topic. > > Hmm, hopefully the end user disruption is minimal :) > >> I've had a chance to test yesterday a similar US model (Pulsar EX 1000 >> RT2U), and have not been able to reproduce the problem :-( > > Bugger.. It is quite annoying for us because we can't get the UPS model > locally so testing is a real pain. I trust you ;-) >> but it was with a Linux system! >> I've installed a FreeBSD into VirtualBox, but haven't yet completed >> this install (what's the right command to install nut btw?) > > Install FreeBSD then reboot and login (as root, or su) > Update your ports tree with "portsnap fetch" and then "portsnap extract". > After that install NUT by doing.. > cd /usr/ports/sysutils/nut > make install > > Config files go into /usr/local/etc/nut, driver binaries > into /usr/local/libexec/nut thanks for your directions, that did it. >> I'll have to do some FreeBSD testing, but if I can't reproduce it >> again, I'll possibly need an access to one of the faulty unit (is it >> possible?). > > Hmm I doubt it :( > I could certainly run test programs and generate comms logs for you. The > problematic units are not owned by us - we maintain them for our customers. a few more questions: - does this happens with *all* the US units? - is there anything special with these setups (like the UPS bundled in a bigger packager, with possible EMI...)? - can you try adding "notification = 1" (this will disable notifications from the UPS, and keep only the polling) to the ups.conf definition, and restart the driver to see if it's better? - can you forward the outputs from mge-shut too (if possible with and without the notification flag)? thanks, Arnaud -- Linux / Unix Expert R&D - MGE Office Protection Systems - http://www.mgeops.com Network UPS Tools (NUT) Project Leader - http://www.networkupstools.org/ Debian Developer - http://people.debian.org/~aquette/ Free Software Developer - http://arnaud.quette.free.fr/ _______________________________________________ Nut-upsuser mailing list [email protected] http://lists.alioth.debian.org/mailman/listinfo/nut-upsuser

