On 9/6/2014 4:34 PM, Charles Lepple wrote:
On Sep 6, 2014, at 4:16 PM, Leslie Rhorer <[email protected]> wrote:

        Oh, hey!  That seems to have worked.  I'm sure the UPS got plugged into 
a different port one of the (many) times the server was removed from the relay 
rack, and it was on a USB 3.0 port.  I moved it to a 1.0 port and everything 
seems to be working just fine.

The specifics of the motherboard and its USB controller might be useful to 
know, then. If nothing else, I'm curious if this affects certain brands of USB 
3.0 controllers and/or their PHY components.

It's an ASUS M5A99X EVO R2.0 motherboard with an AMD 4.0 GHz FX-8350 eight core processor (not overclocked). Details of the two root hubs are below. It also has some USB 2.0 root hubs. I would be happy to do some testing, if you like. I have a couple of other brands of UPS I could plug into the system, if it would help.

        The USB 3.0 Phy (upsdrvctl failed):

Bus 006 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Device Descriptor:
  bLength                18
  bDescriptorType         1
  bcdUSB               3.00
  bDeviceClass            9 Hub
  bDeviceSubClass         0 Unused
  bDeviceProtocol         3
  bMaxPacketSize0         9
  idVendor           0x1d6b Linux Foundation
  idProduct          0x0003 3.0 root hub
  bcdDevice            3.02
  iManufacturer           3 Linux 3.2.0-4-amd64 xhci_hcd
  iProduct                2 xHCI Host Controller
  iSerial                 1 0000:04:00.0
  bNumConfigurations      1
  Configuration Descriptor:
    bLength                 9
    bDescriptorType         2
    wTotalLength           31
    bNumInterfaces          1
    bConfigurationValue     1
    iConfiguration          0
    bmAttributes         0xe0
      Self Powered
      Remote Wakeup
    MaxPower                0mA
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       0
      bNumEndpoints           1
      bInterfaceClass         9 Hub
      bInterfaceSubClass      0 Unused
      bInterfaceProtocol      0 Full speed (or root) hub
      iInterface              0
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x81  EP 1 IN
        bmAttributes            3
          Transfer Type            Interrupt
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0004  1x 4 bytes
        bInterval              12
        bMaxBurst               0
Hub Descriptor:
  bLength              12
  bDescriptorType      42
  nNbrPorts             2
  wHubCharacteristic 0x000a
    No power switching (usb 1.0)
    Per-port overcurrent protection
  bPwrOn2PwrGood       10 * 2 milli seconds
  bHubContrCurrent      0 milli Ampere
  bHubDecLat          0.0 micro seconds
  wHubDelay             0 nano seconds
  DeviceRemovable    0x00
 Hub Port Status:
   Port 1: 0000.02a0 5Gbps power Rx.Detect
   Port 2: 0000.02a0 5Gbps power Rx.Detect
Binary Object Store Descriptor:
  bLength                 5
  bDescriptorType        15
  wTotalLength           15
  bNumDeviceCaps          1
  SuperSpeed USB Device Capability:
    bLength                10
    bDescriptorType        16
    bDevCapabilityType      3
    bmAttributes         0x00
      Latency Tolerance Messages (LTM) Supported
    wSpeedsSupported   0x0008
      Device can operate at SuperSpeed (5Gbps)
    bFunctionalitySupport   3
      Lowest fully-functional device speed is SuperSpeed (5Gbps)
    bU1DevExitLat           0 micro seconds
    bU2DevExitLat           0 micro seconds
Device Status:     0x0001
  Self Powered

        USB 1.1 Phy (upsdrvctl working):

Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Device Descriptor:
  bLength                18
  bDescriptorType         1
  bcdUSB               1.10
  bDeviceClass            9 Hub
  bDeviceSubClass         0 Unused
  bDeviceProtocol         0 Full speed (or root) hub
  bMaxPacketSize0        64
  idVendor           0x1d6b Linux Foundation
  idProduct          0x0001 1.1 root hub
  bcdDevice            3.02
  iManufacturer           3 Linux 3.2.0-4-amd64 ohci_hcd
  iProduct                2 OHCI Host Controller
  iSerial                 1 0000:00:12.0
  bNumConfigurations      1
  Configuration Descriptor:
    bLength                 9
    bDescriptorType         2
    wTotalLength           25
    bNumInterfaces          1
    bConfigurationValue     1
    iConfiguration          0
    bmAttributes         0xe0
      Self Powered
      Remote Wakeup
    MaxPower                0mA
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       0
      bNumEndpoints           1
      bInterfaceClass         9 Hub
      bInterfaceSubClass      0 Unused
      bInterfaceProtocol      0 Full speed (or root) hub
      iInterface              0
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x81  EP 1 IN
        bmAttributes            3
          Transfer Type            Interrupt
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0002  1x 2 bytes
        bInterval             255
Hub Descriptor:
  bLength               9
  bDescriptorType      41
  nNbrPorts             5
  wHubCharacteristic 0x0012
    No power switching (usb 1.0)
    No overcurrent protection
  bPwrOn2PwrGood        2 * 2 milli seconds
  bHubContrCurrent      0 milli Ampere
  DeviceRemovable    0x00
  PortPwrCtrlMask    0xff
 Hub Port Status:
   Port 1: 0000.0100 power
   Port 2: 0000.0303 lowspeed power enable connect
   Port 3: 0000.0100 power
   Port 4: 0000.0100 power
   Port 5: 0000.0100 power
Device Status:     0x0001
  Self Powered

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