Hi Manuel 2017-06-07 14:40 GMT+02:00 Charles Lepple <clep...@gmail.com>:
> On Jun 7, 2017, at 5:47 AM, Manuel Wolfshant <wo...@nobugconsulting.ro> > wrote: > > > > If that matters, the OS is a fully updated CentOS 6.9 and this > (latest stable ) version of nut was packaged by me. The problem appears on > any of the USB ports ( well, I tried the 2 in front and one in the back of > the server ). > > > > lsusb -v reports: > ... > > wDescriptorLength 549 > > Warning: incomplete report descriptor > > Report Descriptor: (length is 9) > > Item(Main ): (null), data=none > > Because both NUT and lsusb are having trouble retrieving the HID Report > Descriptor, I think the problem is at a lower level: probably between the > UPS, the kernel, and the USB HCI. The archives have a number of unresolved > emails about the 5E and "broken pipe" errors. > > Probably worth checking with Eaton, too. > Charles is right in both the fact that the issue is (or at least seems to be) upstream to NUT, and also that it's worth checking with "Eaton" Could you please tell me your kernel and libusb (0.1) version? Would you also be able to test some github code? We have the libusb-1.0 branch that provides both libusb 1.0 support (interesting to test to see if the problem still happens) along with few other improvements (though these should not help for your issue): https://github.com/networkupstools/nut/tree/libusb-1.0 Don't hesitate if you need more guidance for trying this branch. FYI, I've just made a test with the same unit, on a Debian jessie (kernel 3.16.43-2, libusb 0.1.12-25) both with 2.7.4 and the latest git master, and it works fine: battery.charge: 62 battery.runtime: 2725 battery.type: PbAc device.mfr: EATON device.model: 5E 1500i device.type: ups driver.name: usbhid-ups driver.parameter.pollfreq: 30 driver.parameter.pollinterval: 2 driver.parameter.port: auto driver.parameter.synchronous: no driver.version: 2.7.4.1 driver.version.data: MGE HID 1.42 driver.version.internal: 0.42 input.voltage: 240.0 outlet.1.status: on outlet.desc: Main Outlet outlet.id: 1 outlet.switchable: no output.frequency: 49.9 output.frequency.nominal: 50 output.voltage: 241.0 output.voltage.nominal: 230 ups.beeper.status: enabled ups.delay.shutdown: 20 ups.firmware: 02.06.0019 ups.load: 0 ups.mfr: EATON ups.model: 5E 1500i ups.power.nominal: 1500 ups.productid: ffff ups.start.battery: yes ups.status: OL ups.timer.shutdown: -1 ups.vendorid: 0463 cheers, Arno -- Eaton Data Center Automation Solutions - Opensource Leader - http://42ity.org NUT (Network UPS Tools) Project Leader - http://www.networkupstools.org Debian Developer - http://www.debian.org Free Software Developer - http://arnaud.quette.fr
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