On Jan 16, 2018, at 6:07 PM, James Whitwell <j...@momento.com.au> wrote:
> This might be a simple thing to fix, but I can’t figure it out.  We replaced 
> the battery for the first time in our Eaton 5PX a couple of weeks ago, but we 
> haven’t been able to clear the “ups.alarm: replace battery!” status.
> Details of our installation are:
> OS: Debian 6
> NUT version: 2.7.4
> Installation method: from source tarball
> UPS device: Eaton 5PX2000IRT, 240V, 1800W, 2000VA, bought in October 2013
We don't have a complete dump for the 5PX, but I would assume that it has at 
least one or two battery test commands, and I would recommend trying the quick 
one first. (If you can also send the output of "upscmd -l" and "upsrw", we can 
add it to our database.)


> And here’s the output from /usr/local/nut/bin/usbhid-ups -DD -a <ups-name>
> I had to ^C it after a bit as it was just retrying.  Looks like a 
> communications problem with the UPS over the USB cable?  We’ve unplugged it 
> and replugged it half a dozen times before this.

The debug output looks normal - it loops like that during normal operation, but 
you won't see it without the "-D" flags.
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