Hi For the past couple of weeks I have been receiving blank contact form submissions caused by sitesell.com 's use of your software. When this first started happening I contacted sitesell and was assured that the problem would be fixed. For a few days it appeared that it had been attended to, but the emails bagan to appear again this weekend and are still continuing to arrive. All sitesell will now say is that I should edit the robotstxt file, and they have essentially washed their hands of the problem. I run a very small part-time concern, do not have the foggiet idea about this file or how to edit it, and in any case I consider this a point of principle...
If sitesell or any other company finds value in using your software - and it is certainly of no value to me! - they should have the courtesy to properly address issues such as this when they arise. If I was forced to leave open the door to my home because I could not locate my key or was unable, for one reason or another, to operate the locking mechanism, it does not make it right for a person to trespass on my property and meddle with its contents. Although I have no problem in principle with the spider accessing my site (given that their reasons for doing so are not against my best interests), it should not cause me inconvenience by so doing. Sitesell's apparent lack of interest in my problem displays a cavalier attitude and is discourteous and unneighbourly. I would be grateful if you would help me put an end to their unwelcome intrusion into my life. Kind regards Jane de SIlva www.indigographics.co.uk [EMAIL PROTECTED]