Engine Yard is a great place to work and the EU team are an excellent,
talented team. if you're looking to expand your skill set and like a
challenge, then it's a great role.

Disclaimer: This used to be my position.

Cheers,

Jim


On Wed, 8 Jul 2015 at 12:35 Paul Tingle <[email protected]> wrote:

> Engine Yard are looking to expand our EU support team, and are looking for
> candidates to join us on our fantastic support team, supporting customers
> on our leading PaaS. The role is remote, so geographic location is
> irrelevant, the main requirements are to be knowledgable and professional
> in dealing with customers.
>
> If you are interested or have any questions please just get in touch.
>
> Thanks,
>
> Paul.
>
> Paul Tingle
>
> EU Support Team Lead
>
> Engine Yard www.engineyard.com
>
>
> Full job description (from https://www.engineyard.com/company/careers):
>
> DevOps Support Engineer - EU (Remote)
>
> Technical Support | Remote EU
>
> The Engine Yard Services & Support team is responsible for assisting the
> ever growing number of Engine Yard customers with expert advice on
> deploying, managing and scaling Ruby on Rails or PHP applications. Our
> customers, which include some of the largest Rails and PHP sites on the
> web, expect timely, knowledgeable, thorough, double-checked,
> well-researched and accurate responses and service.
>
> Requirements:
> - You have experience building and deploying Ruby on Rails or PHP
> Applications.
> - You are familiar and have experience with a majority of technologies in
> our stack:
> https://support.cloud.engineyard.com/hc/en-us/articles/205408398-Engine-Yard-Gentoo-12-11-Technology-Stack
> - You are detail-oriented and have excellent verbal and written
> communication skills.
> - You are a troubleshooter at heart and enjoy diving in the deep end,
> figuring things out, and solving problems.
> - Linux skills. You will spend a large part of your day over ssh to our
> slices and servers. You must be at home on the command line.
> - Ability to work remotely 8:00 AM to 5:00 PM (GMT) and some weekends.
>
> Skills/Experience:
>
> - You have deployed and managed high-volume Ruby on Rails or PHP
> applications.
> - You have existing expert knowledge of at least a handful of our stack
> technologies:
> https://support.cloud.engineyard.com/hc/en-us/articles/205408398-Engine-Yard-Gentoo-12-11-Technology-Stack
> - Basic knowledge of DNS, CDN, load balancing, firewalls, VPNs, SMTP, SSL,
> etc. — all the things that make the web work.
> - Interested in Deis and containers
> - You are able to multitask and prioritize multiple incoming requests
> without freaking out and/or dropping one of the balls.
> - You consider yourself well rounded, enjoy learning new things, and can
> pursue answers/ solutions on your own.
> - You are ready to step up your skill set and work with some of the
> brightest minds in Ruby and Rails and PHP.
> - Experience matters as you will be expected to aid expert developers.
> That being said, the ability to learn, adapt and to communicate well are
> the top requirements of the job.
>
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