Anyone had to drop Vonage because of suspicious quality issues?

- Dustin -

http://technology.guardian.co.uk/weekly/story/0,,1747343,00.html

*hursday April 6, 2006
The Guardian <http://www.guardian.co.uk>*

Theodore Peckler lives in Monrovia, California, and is one of the 1.5 million people in the US who uses Voice over Internet Protocol (VoIP) systems to make cheap phone calls via his cable modem connection. But last year, after five months using the VoIP service from the US provider Vonage without problems, he noticed an abrupt deterioration. "The line was choppy, very choppy and you could not understand any words spoken," he recalls. Puzzled, Peckler ran pingplotter - a program to detect problems such as packet loss and latency (delays in sending over the separate "packets" of internet traffic). It revealed major latency between his cable modem and local internet service provider (ISP).

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