2008/11/19 Chris Burgess <[EMAIL PROTECTED]>:
> My biggest gripe with using Paypal is not that they are greedy or evil, it's
> that the button to pay by credit card is hard for punters to spot, and they
> think they need a Paypal account to make the payment. Transactions that
> frequently fail to complete are almost certainly going to be more costly
> than someone having a cut of the transaction.

I completely agree with you there.

When I sold Linux distros I frequently had issues with this. Also some
people really *do*not*like* PayPal and will refuse to pay with them.
On the other hand I did have a couple of people say they only bought
from me because I *did* use PayPal. You win some you lose some...

The other problem with PayPal is the checkout process ends up with too
many additional steps. And at each point you risk losing your
customer. I remember they once changed the way it dealt with phone
numbers being passed in and I had customers emailing me saying they
couldn't place an order because they were being told their phone
number was invalid.

I think PayPal may be OK to start with but I think for any future
ecommerce type situations I'd build myself I'd always go with DPS. If
you want to be serious about ecommerce you need to spend money on a
good payment platform and DPS is really easy to integrate.

Cheers,
Chris

-- 
Chris Hope
The Electric Toolbox Ltd

Email: [EMAIL PROTECTED]
Web: www.electrictoolbox.com
Phone: +64 9 522 9531
Mobile: +64 21 866 529

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