I just tried to send a parcel to Invercargill and the nzpost staff told me it would cost me $22 when in fact I have checked on nzpost.co.nz and it was $9.50.
So I told them about it but they still insisted telling me that there's no way they'll send it for $9.50, because Invercargill is far south. They told me may be I didn't select Invercargill correctly, etc, etc. So I went back home (I live very closed by) and printed out the calculation from nzpost website and shown it to them (politely of course, I still want the parcel to arrive in one piece). The printout clearly says from Wellington to Invercargill then the dimension and weight and shows the cost as $9.50. I also pointed out how their calculation of volumetric weight was [blatantly] wrong. And this is where I almost got charged the extra $12.50 (because something or something can not do basic math!). Volumetric weight? what's that? well ... check this out ... nzpost website has the formula ... http://www.nzpost.co.nz/Cultures/en-NZ/ProductsAndServices/PIP/VolumetricWeight.htm It basically is the volume (width x height x thickness) in kg multiplied by 200 ... if volumetric weight is more than the normal weight ... you'll pay for the greater one As soon as I showed my printout to them, they backed off and only charge me the $9.50 as printed from nzpost website. This makes me wonder how many people have paid multiple times more than they should to send their parcels. I love nzpost.co.nz and Internet :) -- Blue Horn Ltd - System Development http://bluehorn.co.nz --~--~---------~--~----~------------~-------~--~----~ NZ PHP Users Group: http://groups.google.com/group/nzphpug To post, send email to [email protected] To unsubscribe, send email to [email protected] -~----------~----~----~----~------~----~------~--~---
