Hi All,

I just had a customer alert me to a bug in a site, which I haven't been 
able to replicate. I politely asked her to confirm the browser and 
version she was using, and she came back with 'Firefox' but no version 
number.

I'm not all that keen to go back to the customer asking for a specific 
version number - that would leave me looking like an incompetent ass 
because I can't find the bug (we're all familiar with the 'males asking 
for directions' thing). So I did some digging around in the logs to try 
and see what she was really using. I managed to find 'Mozilla 4.0' and 
that's all I got.

Obviously, Mozilla/4.0 shows up in a thousand different user-agent 
strings, but I didn't think any of them were Firefox. I thought Firefox 
always had Mozilla/5.0 in the user agent? This fairly large list of user 
agents (http://www.user-agents.org/index.shtml?moz) seems to confirm that.

Is anyone familiar with a version of Firefox that might show up as 
Mozilla 4.0, or is it more likely that I'm dealing with someone who 
thinks they're using Firefox but are actually using IE? Somehow it would 
make more sense if this is an IE bug dressing up as a Firefox bug.

Thanks,

Harvey.

-- 
Harvey Kane

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