Knowing the customer it may well be that they signed the changeover form...
Jochen On 10/09/2015 1:21 PM, "lenz" <norb...@gmail.com> wrote: > There is an official process to go through to get that domain back, it is > called DRS or Dispute Resolution Service. Details are here: > http://dnc.org.nz/story/drs-home > > In short, if you as a developer register domains for your customers in > your name you run risk of getting sued by infringing on their rights. From > the other end the DRS opens up a formal and in the first step cheap/easy > way for people who got screwed over by their dev or someone else to get the > domain they either think they own or they have a right to own. > > If your domain registrar moves domains to your customers because they > think they should have them it is high time to change registrars. The only > entity that can make that call is the DNC or the legal owner of the domain, > and that is the person in the whois. > > Hope this helps, > cheers > Lenz > > On Thu, Sep 10, 2015 at 12:20 PM, Chris Penny <chris.pe...@gmail.com> > wrote: > >> It would also be worth contacting the domain registrar, as they may have >> some sort of process to request a change of account (or something along >> those lines). >> >> If they do have such a process then I imagine you'll probably need to >> provide all documentation to prove your client *should* be the owner of >> that domain. Receipts of payment for the domain service. Any emails between >> your client and the web company regarding *who the domain is for*. You >> can probably also argue the above points if they didn't fill in the WHOIS >> record correctly. >> >> Best of luck. Let us know how you get on. >> >> >> Chris >> >> On Thu, Sep 10, 2015 at 12:03 PM, Tim Oliver <t...@xi.co.nz> wrote: >> >>> Might be this brochure >>> >>> http://www.dnc.org.nz/content//Final_Reseller.pdf >>> >>> Key points: >>> >>> Everyone registering, acquiring or holding a .nz domain name is required >>> to comply with the policies. >>> >>> The details of the client who requested the domain name registration >>> must be recorded in the >>> ‘Registrant Contact Name’ field on the WHOIS record >>> >>> >>> On Thu, Sep 10, 2015 at 11:55 AM, Jochen Daum <j...@automatem.co.nz> >>> wrote: >>> >>>> Hi, >>>> >>>> we surely all have seen it happening, a domain name is registered for >>>> a customer to build a website and the web design/ hosting etc provider >>>> registers it in its own name. >>>> >>>> I heard years ago this practice is "illegal" in terms of the >>>> registration rules of dnc.org.nz, however looking for it, I can't find >>>> any reference. >>>> >>>> Does anyone know where I can find this? A former customer has fallen >>>> for someone who did this and I want to confront the supplier about it >>>> - maybe it was just a mistake. >>>> >>>> -- >>>> Kind Regards, >>>> >>>> Jochen Daum >>>> >>>> -- >>>> -- >>>> NZ PHP Users Group: http://groups.google.com/group/nzphpug >>>> To post, send email to nzphpug@googlegroups.com >>>> To unsubscribe, send email to >>>> nzphpug+unsubscr...@googlegroups.com >>>> --- >>>> You received this message because you are subscribed to the Google >>>> Groups "NZ PHP Users Group" group. >>>> To unsubscribe from this group and stop receiving emails from it, send >>>> an email to nzphpug+unsubscr...@googlegroups.com. >>>> For more options, visit https://groups.google.com/d/optout. >>>> >>> >>> -- >>> -- >>> NZ PHP Users Group: http://groups.google.com/group/nzphpug >>> To post, send email to nzphpug@googlegroups.com >>> To unsubscribe, send email to >>> nzphpug+unsubscr...@googlegroups.com >>> --- >>> You received this message because you are subscribed to the Google >>> Groups "NZ PHP Users Group" group. >>> To unsubscribe from this group and stop receiving emails from it, send >>> an email to nzphpug+unsubscr...@googlegroups.com. >>> For more options, visit https://groups.google.com/d/optout. >>> >> >> -- >> -- >> NZ PHP Users Group: http://groups.google.com/group/nzphpug >> To post, send email to nzphpug@googlegroups.com >> To unsubscribe, send email to >> nzphpug+unsubscr...@googlegroups.com >> --- >> You received this message because you are subscribed to the Google Groups >> "NZ PHP Users Group" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to nzphpug+unsubscr...@googlegroups.com. >> For more options, visit https://groups.google.com/d/optout. >> > > -- > -- > NZ PHP Users Group: http://groups.google.com/group/nzphpug > To post, send email to nzphpug@googlegroups.com > To unsubscribe, send email to > nzphpug+unsubscr...@googlegroups.com > --- > You received this message because you are subscribed to the Google Groups > "NZ PHP Users Group" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to nzphpug+unsubscr...@googlegroups.com. > For more options, visit https://groups.google.com/d/optout. > -- -- NZ PHP Users Group: http://groups.google.com/group/nzphpug To post, send email to nzphpug@googlegroups.com To unsubscribe, send email to nzphpug+unsubscr...@googlegroups.com --- You received this message because you are subscribed to the Google Groups "NZ PHP Users Group" group. 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