Hello list,

I created a new account in a new tenant.
When I tried to upload a file to `My Library`, the file appears in the UI.
However, I cannot access the file or download it because actually is not 
uploaded.

I configured the upload directory in the `config.js`:
`'uploadDir': '/home/sakaiuser/oae/upload',`

but that directory is empty. The upload directory is at the same level that 
Hilary directory (not underneath Hilary). Could be this a source of problems?

This is the output I get when I upload a file:

```
[2013-08-05T11:11:01.486Z]  INFO: oae-preview-processor/6409 on UKDesktop3: 
Starting preview generation process. (contentId=c:other:ly3Qb76o)
    data: {
      "contentId": "c:other:ly3Qb76o",
      "revisionId": "rev:other:lylhQb76s"
    }
[2013-08-05T11:11:01.500Z]  INFO: oae-authentication/6409 on UKDesktop3: Login 
for u:admin:ly7T_Cwd to tenant admin from 127.0.0.1 (login=u:admin:ly7T_Cwd, 
tenantAdmin=false, globalAdmin=true, tenantAlias=admin, strategy=local)
    headers: {
      "x-real-ip": "127.0.0.1",
      "x-forwarded-for": "127.0.0.1",
      "host": "admin.oae.com",
      "x-nginx-proxy": "true",
      "connection": "close",
      "content-length": "45",
      "referer": "http://admin.oae.com/";,
      "content-type": "application/x-www-form-urlencoded; charset=utf-8"
    }
[2013-08-05T11:11:01.505Z]  INFO: oae-search/6409 on UKDesktop3: Successfully 
indexed 2 documents.
[2013-08-05T11:11:01.511Z]  INFO: oae-authentication/6409 on UKDesktop3: Login 
for u:admin:ly7T_Cwd to tenant other from 127.0.0.1 (login=u:admin:ly7T_Cwd, 
tenantAdmin=false, globalAdmin=true, tenantAlias=other, strategy=signed)
    headers: {
      "x-real-ip": "127.0.0.1",
      "x-forwarded-for": "127.0.0.1",
      "host": "other.oae.com",
      "x-nginx-proxy": "true",
      "connection": "close",
      "content-length": "133",
      "referer": "http://other.oae.com/";,
      "content-type": "application/x-www-form-urlencoded; charset=utf-8"
    }
[2013-08-05T11:11:01.531Z] ERROR: oae-preview-processor/6409 on UKDesktop3: 
Error trying to download the file. (contentId=c:other:ly3Qb76o)
    err: {
      "code": 404,
      "msg": "Unable to download the file."
    }
[2013-08-05T11:11:01.532Z] ERROR: oae-preview-processor/6409 on UKDesktop3: 
Error when trying to process this file.
    err: {
      "code": 404,
      "msg": "Unable to download the file."
    }
```

Any of this sounds familiar?
Thank you in advance.

Best regards,

David Torres


Computer Scientist
Renuda UK


tel: +44 (0)20 3371 1709
web: www.renuda.com

<http://www.renuda.com/>

Renuda UK is registered in England and Wales.  Company number 6218863.
VAT registration number 918 6490 91. Registered office: 35 Charleville Road, 
London W14 9JJ, UK.
Renuda registered trade mark.
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